# 1대1문의 ## 1:1문의 등록대상 상품 조회 > \## 기능설명\ > \* 1:1 상담 등록 시 필요한 상품정보를 검색한다.\ > \---\ > \## 상세설명\ > \* 1:1 상담 등록 시 필요한 상품정보를 검색해서 목록으로 보여준다.
```json {"openapi":"3.0.1","info":{"title":"X2BEE Order API","version":"v1"},"servers":[{"url":"https://api-order.x2bee.com/api/order/","description":"prd"}],"paths":{"/v1/customerservice/searchGoods":{"post":{"tags":["1대1문의"],"summary":"1:1문의 등록대상 상품 조회","description":"## 기능설명\n* 1:1 상담 등록 시 필요한 상품정보를 검색한다.\n---\n## 상세설명\n* 1:1 상담 등록 시 필요한 상품정보를 검색해서 목록으로 보여준다.\n","operationId":"getGoodsList","parameters":[{"name":"Authorization","in":"header","description":"Access Token","required":false}],"requestBody":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/GetGoodsListRequest"}}},"required":true},"responses":{"200":{"description":"성공","content":{"*/*":{"schema":{"$ref":"#/components/schemas/ResponseGetSearchGoodsResponse"}}}},"900":{"description":"업무처리 오류 내용","content":{"*/*":{"schema":{"$ref":"#/components/schemas/Response"}}}}}}}},"components":{"schemas":{"GetGoodsListRequest":{"type":"object","properties":{"searchNm":{"type":"string","description":"검색어"},"pageNo":{"type":"integer","description":"페이지번호","format":"int32"},"pageSize":{"type":"integer","description":"페이지사이즈","format":"int32"}},"description":"상품검색 요청 DTO"},"ResponseGetSearchGoodsResponse":{"type":"object","properties":{"timestamp":{"type":"string","description":"result time","format":"date-time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"$ref":"#/components/schemas/GetSearchGoodsResponse"},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}},"GetSearchGoodsResponse":{"type":"object","properties":{"returnCode":{"type":"string","description":"리턴코드"},"message":{"type":"string","description":"리턴 메시지"},"subMessages":{"type":"array","description":"부가 메시지","items":{"type":"string","description":"부가 메시지"}},"messageType":{"type":"string","description":"메시지 유형"},"totalCount":{"type":"integer","description":"데이터 row count","format":"int64"},"data":{"type":"array","description":"결과 데이터","items":{"$ref":"#/components/schemas/GetGoodsListResponse"}}},"description":"payload"},"GetGoodsListResponse":{"type":"object","properties":{"goodsNo":{"type":"string","description":"상품번호"},"goodsNm":{"type":"string","description":"상품명"},"itmNo":{"type":"string","description":"단품번호"},"salePrc":{"type":"integer","description":"판매가","format":"int64"},"aplyPrc":{"type":"integer","description":"적용가","format":"int64"},"itmNm":{"type":"string","description":"단품명"},"entrNo":{"type":"string","description":"협력사번호"},"entrNm":{"type":"string","description":"협력사명"},"brandNo":{"type":"string","description":"브랜드번호"},"brandNm":{"type":"string","description":"브랜드명"},"goodsImg":{"type":"string","description":"상품이미지"}},"description":"결과 데이터"},"ValidationError":{"type":"object","properties":{"field":{"type":"string","description":"field"},"message":{"type":"string","description":"field message"}},"description":"validation error list"},"Response":{"type":"object","properties":{"timestamp":{"type":"string","description":"result time","format":"date-time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"type":"object","description":"payload"},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}}}}} ``` ## 1:1문의 등록 > \## 기능설명\ > \* 고객의 1:1문의를 등록한다.\ > \---\ > \## 상세설명\ > \* 고객이 입력한 1:1문의를 등록합니다.\ > \---\ > \## 특이사항\ > \* 문의 분류, 제목, 내용, 상품검색, 사진첨부를 통하여 1:1 문의 작성\ > \* 1:1 문의 등록 시 'SMS 알림 동의' 체크박스 선택 시 답변이 완료 될 경우 SMS 발송 됨
```json {"openapi":"3.0.1","info":{"title":"X2BEE Order API","version":"v1"},"servers":[{"url":"https://api-order.x2bee.com/api/order/","description":"prd"}],"paths":{"/v1/customerservice/questionSave":{"post":{"tags":["1대1문의"],"summary":"1:1문의 등록","description":"## 기능설명\n* 고객의 1:1문의를 등록한다.\n---\n## 상세설명\n* 고객이 입력한 1:1문의를 등록합니다.\n---\n## 특이사항\n* 문의 분류, 제목, 내용, 상품검색, 사진첨부를 통하여 1:1 문의 작성\n* 1:1 문의 등록 시 'SMS 알림 동의' 체크박스 선택 시 답변이 완료 될 경우 SMS 발송 됨\n","operationId":"questionSave","parameters":[{"name":"inquiryRegRequest","in":"query","required":true,"schema":{"$ref":"#/components/schemas/InquiryRegRequest"}},{"name":"Authorization","in":"header","description":"Access Token","required":false}],"responses":{"200":{"description":"성공","content":{"*/*":{"schema":{"$ref":"#/components/schemas/ResponseString"}}}},"900":{"description":"업무처리 오류 내용","content":{"*/*":{"schema":{"$ref":"#/components/schemas/Response"}}}}}}}},"components":{"schemas":{"InquiryRegRequest":{"required":["custInqLrgTypCd","custInqSmlTypCd","emailAddr","emailAnsNtcYn","inqCont","inqTitle","smsAnsNtcYn"],"type":"object","properties":{"ccnNo":{"type":"string","description":"상담번호"},"mbrNo":{"type":"string","description":"회원번호"},"inqmnNm":{"type":"string","description":"회원명"},"custInqLrgTypCd":{"type":"string","description":"고객문의대유형코드"},"custInqSmlTypCd":{"type":"string","description":"고객문의소유형코드"},"inqTitle":{"type":"string","description":"문의제목"},"inqCont":{"type":"string","description":"문의내용"},"smsAnsNtcYn":{"type":"string","description":"SMS답변동의여부"},"cellSctNo":{"type":"string","description":"휴대폰구분번호"},"cellTxnoNo":{"type":"string","description":"휴대폰국번번호"},"cellEndNo":{"type":"string","description":"휴대폰끝번호"},"emailAnsNtcYn":{"type":"string","description":"이메일답변동의여부"},"emailAddr":{"type":"string","description":"이메일주소"},"custCnslGbCd":{"type":"string","description":"상담구분코드(CS001)
10:IB, 20:OB","enum":["IB","OB"]},"accpMediaCd":{"type":"string","description":"접수매체코드(CS002)
10:CALL, 20:WEB","enum":["CALL","WEB"]},"accpTypCd":{"type":"string","description":"접수유형코드(CS003)
10:일반콜, 20:1:1문의, 30:상품Q&A이관, 40:채팅, 50:OB","enum":["CALL","ONE_TO_ONE","QNA","CHAT","OB"]},"cnslSubCd":{"type":"string","description":"상담주체코드(CS004)
10:본사, 20:콜센터, 30:협력사","enum":["HEAD_QUARTER","CALL_CENTER","ENTR"]},"ccnPrgsStatCd":{"type":"string","description":"고객상담진행상태코드(CS005)
10:접수, 20:처리중, 30:이관요청, 40:완료","enum":["RECEIPT","IN_PROGRESS","TRANSFER_REQUEST","COMPLETE"]},"acptmnId":{"type":"string","description":"접수자 아이디"},"cellNoYn":{"type":"string","description":"휴대폰구분"},"goodsInfoStr":{"type":"string","description":"고객상담주문상품정보 문자열"},"goodsInfo":{"type":"array","description":"고객상담주문상품정보","items":{"$ref":"#/components/schemas/InquiryOrdGoodsRequest"}},"xssGbCd":{"type":"string","description":"xssGbCd"},"csAutoQuotTgtYn":{"type":"string","description":"CS자동할당대상여부"},"userDetailToRegister":{"$ref":"#/components/schemas/UserDetail"}},"description":"1:1문의 등록 요청 DTO"},"InquiryOrdGoodsRequest":{"type":"object","properties":{"goodsNo":{"type":"string","description":"상품번호"},"goodsNm":{"type":"string","description":"상품명"},"ordNo":{"type":"string","description":"주문번호"},"itmNo":{"type":"string","description":"단품번호"},"itmNm":{"type":"string","description":"단품명"}},"description":"고객상담주문상품정보"},"UserDetail":{"type":"object","properties":{"userName":{"type":"string"},"mbrNo":{"type":"string"},"mbrMgrCd":{"type":"string"},"mbrGbCd":{"type":"string"},"loginId":{"type":"string"},"mbrGradeCd":{"type":"string"},"stafYn":{"type":"string"},"sexGbCd":{"type":"string"},"adlCertiYn":{"type":"string"},"age":{"type":"string"},"langCd":{"type":"string"},"comGbCd":{"type":"string"},"token":{"type":"string"},"refreshToken":{"type":"string"},"uuid":{"type":"string"},"certiYn":{"type":"string"}}},"ResponseString":{"type":"object","properties":{"timestamp":{"type":"string","description":"result time","format":"date-time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"type":"string","description":"payload"},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}},"ValidationError":{"type":"object","properties":{"field":{"type":"string","description":"field"},"message":{"type":"string","description":"field message"}},"description":"validation error list"},"Response":{"type":"object","properties":{"timestamp":{"type":"string","description":"result time","format":"date-time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"type":"object","description":"payload"},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}}}}} ``` ## 1:1문의 수정 > \## 기능설명\ > \* 1:1문의 상세 내용을 수정한다.\ > \---\ > \## 상세설명\ > \* 고객의 1:1문의 상세정보를 수정합니다.\ > \---\ > \## 특이사항\ > \* 1:1 문의 상태값이 '접수완료'인 경우에만 내가 문의한 글 수정 가능\ > \* 처리중, 답변완료 상태인 경우에는 수정 불가
```json {"openapi":"3.0.1","info":{"title":"X2BEE Order API","version":"v1"},"servers":[{"url":"https://api-order.x2bee.com/api/order/","description":"prd"}],"paths":{"/v1/customerservice/questionMod":{"post":{"tags":["1대1문의"],"summary":"1:1문의 수정","description":"## 기능설명\n* 1:1문의 상세 내용을 수정한다.\n---\n## 상세설명\n* 고객의 1:1문의 상세정보를 수정합니다.\n---\n## 특이사항\n* 1:1 문의 상태값이 '접수완료'인 경우에만 내가 문의한 글 수정 가능\n* 처리중, 답변완료 상태인 경우에는 수정 불가\n","operationId":"questionMod","parameters":[{"name":"oneOnOneInquiryRequest","in":"query","required":true,"schema":{"$ref":"#/components/schemas/OneOnOneInquiryRequest"}},{"name":"Authorization","in":"header","description":"Access Token","required":false}],"responses":{"200":{"description":"성공","content":{"*/*":{"schema":{"$ref":"#/components/schemas/ResponseString"}}}},"900":{"description":"업무처리 오류 내용","content":{"*/*":{"schema":{"$ref":"#/components/schemas/Response"}}}}}}}},"components":{"schemas":{"OneOnOneInquiryRequest":{"type":"object","properties":{"cnslNo":{"type":"string","description":"상담번호"},"mbrNo":{"type":"string","description":"회원번호"},"inqmnNm":{"type":"string","description":"회원명"},"custInqLrgTypCd":{"type":"string","description":"고객문의대유형코드"},"custInqSmlTypCd":{"type":"string","description":"고객문의소유형코드"},"inqTitle":{"type":"string","description":"문의제목"},"inqCont":{"type":"string","description":"문의내용"},"smsAnsNtcYn":{"type":"string","description":"SMS답변동의여부"},"cellSctNo":{"type":"string","description":"휴대폰구분번호"},"cellTxnoNo":{"type":"string","description":"휴대폰국번번호"},"cellEndNo":{"type":"string","description":"휴대폰끝번호"},"emailAnsNtcYn":{"type":"string","description":"이메일답변동의여부"},"emailAddr":{"type":"string","description":"이메일주소"},"custCnslGbCd":{"type":"string","description":"상담구분코드(CS001)
10:IB, 20:OB","enum":["IB","OB"]},"accpMediaCd":{"type":"string","description":"접수매체코드(CS002)
10:CALL, 20:WEB","enum":["CALL","WEB"]},"accpTypCd":{"type":"string","description":"접수유형코드(CS003)
10:일반콜, 20:1:1문의, 30:상품Q&A이관, 40:채팅, 50:OB","enum":["CALL","ONE_TO_ONE","QNA","CHAT","OB"]},"cnslSubCd":{"type":"string","description":"상담주체코드(CS004)
10:본사, 20:콜센터, 30:협력사","enum":["HEAD_QUARTER","CALL_CENTER","ENTR"]},"ccnPrgsStatCd":{"type":"string","description":"고객상담진행상태코드(CS005)
10:접수, 20:처리중, 30:이관요청, 40:완료","enum":["RECEIPT","IN_PROGRESS","TRANSFER_REQUEST","COMPLETE"]},"acptmnId":{"type":"string","description":"접수자ID"},"cellNoYn":{"type":"string","description":"휴대폰번호여부"},"goodsNo1":{"type":"string","description":"상품코드1"},"goodsNo2":{"type":"string","description":"상품코드2"},"goodsNo3":{"type":"string","description":"상품코드3"},"goodsNo4":{"type":"string","description":"상품코드4"},"goodsNo5":{"type":"string","description":"상품코드5"},"ordNo1":{"type":"string","description":"주문번호1"},"ordNo2":{"type":"string","description":"주문번호2"},"ordNo3":{"type":"string","description":"주문번호3"},"ordNo4":{"type":"string","description":"주문번호4"},"ordNo5":{"type":"string","description":"주문번호5"},"itmNo1":{"type":"string","description":"단품번호1"},"itmNo2":{"type":"string","description":"단품번호2"},"itmNo3":{"type":"string","description":"단품번호3"},"itmNo4":{"type":"string","description":"단품번호4"},"itmNo5":{"type":"string","description":"단품번호5"},"fileDelSeq1":{"type":"string","description":"삭제대상 파일seq1"},"fileDelSeq2":{"type":"string","description":"삭제대상 파일seq2"},"fileDelSeq3":{"type":"string","description":"삭제대상 파일seq3"},"fileDelSeq4":{"type":"string","description":"삭제대상 파일seq4"},"fileDelSeq5":{"type":"string","description":"삭제대상 파일seq5"},"goodsInfo":{"type":"array","description":"상품코드","items":{"$ref":"#/components/schemas/InquiryGoodsRequest"}},"xssGbCd":{"type":"string","description":"xssGbCd"},"sysRegId":{"type":"string","description":"시스템등록자ID"},"sysModId":{"type":"string","description":"시스템수정자ID"}},"description":"1:1문의 상세 내용 수정 요청 DTO"},"InquiryGoodsRequest":{"type":"object","properties":{"ordNo":{"type":"string","description":"주문번호"},"goodsNo":{"type":"string","description":"상품번호"},"itmNo":{"type":"string","description":"단품번호"},"ccnNo":{"type":"string","description":"상담번호"}},"description":"상품코드"},"ResponseString":{"type":"object","properties":{"timestamp":{"type":"string","description":"result time","format":"date-time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"type":"string","description":"payload"},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}},"ValidationError":{"type":"object","properties":{"field":{"type":"string","description":"field"},"message":{"type":"string","description":"field message"}},"description":"validation error list"},"Response":{"type":"object","properties":{"timestamp":{"type":"string","description":"result time","format":"date-time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"type":"object","description":"payload"},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}}}}} ``` ## 1:1문의 목록 조회 > \## 기능설명\ > \* 고객의 1:1문의를 조회한다.\ > \---\ > \## 상세설명\ > \* 고객이 등록했던 1:1문의 목록을 조회합니다.
```json {"openapi":"3.0.1","info":{"title":"X2BEE Order API","version":"v1"},"servers":[{"url":"https://api-order.x2bee.com/api/order/","description":"prd"}],"paths":{"/v1/customerservice/question":{"get":{"tags":["1대1문의"],"summary":"1:1문의 목록 조회","description":"## 기능설명\n* 고객의 1:1문의를 조회한다.\n---\n## 상세설명\n* 고객이 등록했던 1:1문의 목록을 조회합니다.\n","operationId":"getQuestion","parameters":[{"name":"accpStrDt","in":"query","description":"접수시작일자","required":false,"schema":{"type":"string","description":"접수시작일자"}},{"name":"accpEndDt","in":"query","description":"접수종료일자","required":false,"schema":{"type":"string","description":"접수종료일자"}},{"name":"mbrNo","in":"query","description":"회원번호","required":false,"schema":{"type":"string","description":"회원번호"}},{"name":"cnslNo","in":"query","description":"상담번호","required":false,"schema":{"type":"string","description":"상담번호"}},{"name":"pagingYn","in":"query","description":"페이징처리여부","required":false,"schema":{"type":"string","description":"페이징처리여부"}},{"name":"rowsPerPage","in":"query","description":"화면당노출수량","required":false,"schema":{"type":"string","description":"화면당노출수량"}},{"name":"pageIdx","in":"query","description":"페이지번호","required":false,"schema":{"type":"string","description":"페이지번호"}},{"name":"Authorization","in":"header","description":"Access Token","required":false}],"responses":{"200":{"description":"성공","content":{"*/*":{"schema":{"$ref":"#/components/schemas/ResponseOneononeSrhResponse"}}}},"900":{"description":"업무처리 오류 내용","content":{"*/*":{"schema":{"$ref":"#/components/schemas/Response"}}}}}}}},"components":{"schemas":{"ResponseOneononeSrhResponse":{"type":"object","properties":{"timestamp":{"type":"string","description":"result time","format":"date-time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"$ref":"#/components/schemas/OneononeSrhResponse"},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}},"OneononeSrhResponse":{"type":"object","properties":{"allPageCnt":{"type":"integer","description":"전체페이지개수","format":"int32"},"curPageNo":{"type":"integer","description":"현재페이지번호","format":"int32"},"allCnt":{"type":"integer","description":"전체페이지개수","format":"int32"},"questionInfo":{"type":"array","description":"상세","items":{"$ref":"#/components/schemas/OneononeComResponse"}}},"description":"payload"},"OneononeComResponse":{"type":"object","properties":{"cnslNo":{"type":"string","description":"상담번호"},"accpDt":{"type":"string","description":"접수일자"},"inqTitle":{"type":"string","description":"문의제목"},"custInqLrgTypCd":{"type":"string","description":"고객문의대유형코드"},"custInqLrgTypNm":{"type":"string","description":"고객문의대유형코드"},"custInqSmlTypCd":{"type":"string","description":"고객문의소유형코드"},"custInqSmlTypNm":{"type":"string","description":"고객문의소유형명"},"ccnPrgsStatCd":{"type":"string","description":"고객상담진행상태명"},"ccnPrgsStatNm":{"type":"string","description":"고객상담진행상태명"},"sortSeq":{"type":"integer","description":"정렬순서","format":"int32"}},"description":"상세"},"ValidationError":{"type":"object","properties":{"field":{"type":"string","description":"field"},"message":{"type":"string","description":"field message"}},"description":"validation error list"},"Response":{"type":"object","properties":{"timestamp":{"type":"string","description":"result time","format":"date-time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"type":"object","description":"payload"},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}}}}} ``` ## 1:1문의 문의유형 조회 > \## 기능설명\ > \* 고객의 1:1 문의 유형을 조회한다.\ > \---\ > \## 상세설명\ > \* 고객의 1:1 문의유형을 조회합니다.
```json {"openapi":"3.0.1","info":{"title":"X2BEE Order API","version":"v1"},"servers":[{"url":"https://api-order.x2bee.com/api/order/","description":"prd"}],"paths":{"/v1/customerservice/questionInit":{"get":{"tags":["1대1문의"],"summary":"1:1문의 문의유형 조회","description":"## 기능설명\n* 고객의 1:1 문의 유형을 조회한다.\n---\n## 상세설명\n* 고객의 1:1 문의유형을 조회합니다.\n","operationId":"getQuestionInit","parameters":[{"name":"custInqLrgTypCd","in":"query","description":"고객문의대유형코드","required":false,"schema":{"type":"string","description":"고객문의대유형코드"}},{"name":"uprCustInqTypCd","in":"query","description":"고객문의상위유형코드","required":false,"schema":{"type":"string","description":"고객문의상위유형코드"}},{"name":"pagingYn","in":"query","description":"페이징처리여부","required":false,"schema":{"type":"string","description":"페이징처리여부"}},{"name":"rowsPerPage","in":"query","description":"화면당노출수량","required":false,"schema":{"type":"string","description":"화면당노출수량"}},{"name":"pageIdx","in":"query","description":"페이지번호","required":false,"schema":{"type":"string","description":"페이지번호"}},{"name":"Authorization","in":"header","description":"Access Token","required":false}],"responses":{"200":{"description":"성공","content":{"*/*":{"schema":{"$ref":"#/components/schemas/ResponseListInquiryTypResponse"}}}},"900":{"description":"업무처리 오류 내용","content":{"*/*":{"schema":{"$ref":"#/components/schemas/Response"}}}}}}}},"components":{"schemas":{"ResponseListInquiryTypResponse":{"type":"object","properties":{"timestamp":{"type":"string","description":"result time","format":"date-time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"type":"array","description":"payload","items":{"$ref":"#/components/schemas/InquiryTypResponse"}},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}},"InquiryTypResponse":{"type":"object","properties":{"level":{"type":"string"},"cnslTypNo":{"type":"string"},"cnslTypNm":{"type":"string"},"custInqLrgTypCd":{"type":"string"},"custInqLrgTypNm":{"type":"string"},"sortSeq":{"type":"integer","format":"int32"},"cnslLrgTypNo":{"type":"string"},"custInqSmlTypInfo":{"type":"array","items":{"$ref":"#/components/schemas/InquiryComResponse"}}},"description":"payload"},"InquiryComResponse":{"type":"object","properties":{"custInqSmlTypCd":{"type":"string"},"custInqSmlTypNm":{"type":"string"},"sortSeq":{"type":"integer","format":"int32"},"useYn":{"type":"string"},"ordGoodsMdtyYn":{"type":"string"}}},"ValidationError":{"type":"object","properties":{"field":{"type":"string","description":"field"},"message":{"type":"string","description":"field message"}},"description":"validation error list"},"Response":{"type":"object","properties":{"timestamp":{"type":"string","description":"result time","format":"date-time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"type":"object","description":"payload"},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}}}}} ``` ## 1:1문의 상세 조회 > \## 기능설명\ > \* 1:1문의 상세 내용을 조회한다.\ > \---\ > \## 상세설명\ > \* 고객이 목록에서 선택한 1:1문의 상세 내용을 조회합니다.
```json {"openapi":"3.0.1","info":{"title":"X2BEE Order API","version":"v1"},"servers":[{"url":"https://api-order.x2bee.com/api/order/","description":"prd"}],"paths":{"/v1/customerservice/questionDtl":{"get":{"tags":["1대1문의"],"summary":"1:1문의 상세 조회","description":"## 기능설명\n* 1:1문의 상세 내용을 조회한다.\n---\n## 상세설명\n* 고객이 목록에서 선택한 1:1문의 상세 내용을 조회합니다.\n","operationId":"getQuestionDtl","parameters":[{"name":"cnslNo","in":"query","description":"상담번호","required":true,"schema":{"type":"string","description":"상담번호"}},{"name":"mbrNo","in":"query","description":"회원번호","required":false,"schema":{"type":"string","description":"회원번호"}},{"name":"pagingYn","in":"query","description":"페이징처리여부","required":false,"schema":{"type":"string","description":"페이징처리여부"}},{"name":"rowsPerPage","in":"query","description":"화면당노출수량","required":false,"schema":{"type":"string","description":"화면당노출수량"}},{"name":"pageIdx","in":"query","description":"페이지번호","required":false,"schema":{"type":"string","description":"페이지번호"}},{"name":"Authorization","in":"header","description":"Access Token","required":false}],"responses":{"200":{"description":"성공","content":{"*/*":{"schema":{"$ref":"#/components/schemas/ResponseInquiryResponse"}}}},"900":{"description":"업무처리 오류 내용","content":{"*/*":{"schema":{"$ref":"#/components/schemas/Response"}}}}}}}},"components":{"schemas":{"ResponseInquiryResponse":{"type":"object","properties":{"timestamp":{"type":"string","description":"result time","format":"date-time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"$ref":"#/components/schemas/InquiryResponse"},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}},"InquiryResponse":{"type":"object","properties":{"questionInfo":{"type":"array","description":"상세","items":{"$ref":"#/components/schemas/InquiryDtlResponse"}}},"description":"payload"},"InquiryDtlResponse":{"type":"object","properties":{"cnslNo":{"type":"string","description":"상담번호"},"accpDt":{"type":"string","description":"접수일자"},"inqTitle":{"type":"string","description":"문의제목"},"inqCont":{"type":"string","description":"문의내용"},"ansCont":{"type":"string","description":"답변내용"},"ansDt":{"type":"string","description":"답변일자"},"ccnPrgsStatCd":{"type":"string","description":"고객상담진행상태명"},"ccnPrgsStatNm":{"type":"string","description":"고객상담진행상태명"},"custInqLrgTypCd":{"type":"string","description":"고객문의대유형코드"},"custInqLrgTypNm":{"type":"string","description":"고객문의대유형코드"},"custInqSmlTypCd":{"type":"string","description":"고객문의소유형코드"},"custInqSmlTypNm":{"type":"string","description":"고객문의소유형코드"},"smsAnsNtcYn":{"type":"string","description":"SMS답변고지여부"},"cellSctNo":{"type":"string","description":"휴대폰구분번호"},"cellTxnoNo":{"type":"string","description":"휴대폰국번번호"},"cellEndNo":{"type":"string","description":"휴대폰끝번호"},"emailAnsNtcYn":{"type":"string","description":"이메일답변고지여부"},"emailAddr":{"type":"string","description":"이메일주소"},"orderInfo":{"type":"array","description":"주문상세정보","items":{"$ref":"#/components/schemas/InquiryOrderInfoResponse"}},"goodsInfo":{"type":"array","description":"상품상세정보","items":{"$ref":"#/components/schemas/InquiryGoodsInfoResponse"}},"atchFileInfo":{"type":"array","description":"첨부파일목록","items":{"$ref":"#/components/schemas/InquiryAtchFileResponse"}}},"description":"상세"},"InquiryOrderInfoResponse":{"type":"object","properties":{"ordNo":{"type":"string","description":"주문번호"},"ordDt":{"type":"string","description":"주문일자"},"orderGoodsInfo":{"type":"array","description":"주문상품정보","items":{"$ref":"#/components/schemas/InquiryOrderGoodsInfoResponse"}}},"description":"주문상세정보"},"InquiryOrderGoodsInfoResponse":{"type":"object","properties":{"goodsNo":{"type":"string","description":"상품번호"},"goodsNm":{"type":"string","description":"상품명"},"goodsImgUrl":{"type":"string","description":"상품이미지URL"},"brandNm":{"type":"string","description":"브랜드명"},"norPrc":{"type":"string","description":"정상가"},"salePrc":{"type":"string","description":"판매가"},"ordQty":{"type":"integer","description":"주문수량","format":"int32"},"itmNo":{"type":"string","description":"단품번호"},"itmNm":{"type":"string","description":"단품명"}},"description":"주문상품정보"},"InquiryGoodsInfoResponse":{"type":"object","properties":{"ccnNo":{"type":"string","description":"상담번호"},"custCnslSeq":{"type":"string","description":"고객상담순번"},"goodsNo":{"type":"string","description":"상품번호"},"goodsNm":{"type":"string","description":"상품명"},"goodsImgUrl":{"type":"string","description":"상품이미지URL"},"brandNm":{"type":"string","description":"브랜드명"},"salePrc":{"type":"string","description":"판매가"},"itmNo":{"type":"string","description":"단품번호"},"itmNm":{"type":"string","description":"단품몀"}},"description":"상품상세정보"},"InquiryAtchFileResponse":{"type":"object","properties":{"fileSeq":{"type":"string","description":"파일순번"},"atchFileNm":{"type":"string","description":"저장파일명"},"atchFileRouteNm":{"type":"string","description":"파일경로 포함 저장파일명"}},"description":"첨부파일목록"},"ValidationError":{"type":"object","properties":{"field":{"type":"string","description":"field"},"message":{"type":"string","description":"field message"}},"description":"validation error list"},"Response":{"type":"object","properties":{"timestamp":{"type":"string","description":"result time","format":"date-time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"type":"object","description":"payload"},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}}}}} ``` ## 상담유형 정보 조회 > \## 기능설명\ > \* 상담유형 정보를 조회한다.\ > \---\ > \## 상세설명\ > \* 상담유형 정보를 조회합니다.
```json {"openapi":"3.0.1","info":{"title":"X2BEE Order API","version":"v1"},"servers":[{"url":"https://api-order.x2bee.com/api/order/","description":"prd"}],"paths":{"/v1/customerservice/cnslTypInfo":{"get":{"tags":["1대1문의"],"summary":"상담유형 정보 조회","description":"## 기능설명\n* 상담유형 정보를 조회한다.\n---\n## 상세설명\n* 상담유형 정보를 조회합니다.\n","operationId":"cnslTypInfo","parameters":[{"name":"Authorization","in":"header","description":"Access Token","required":false}],"responses":{"200":{"description":"성공","content":{"*/*":{"schema":{"$ref":"#/components/schemas/ResponseListCnslSrhResponse"}}}},"900":{"description":"업무처리 오류 내용","content":{"*/*":{"schema":{"$ref":"#/components/schemas/Response"}}}}}}}},"components":{"schemas":{"ResponseListCnslSrhResponse":{"type":"object","properties":{"timestamp":{"type":"string","description":"result time","format":"date-time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"type":"array","description":"payload","items":{"$ref":"#/components/schemas/CnslSrhResponse"}},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}},"CnslSrhResponse":{"type":"object","properties":{"cnslLrgTypNo":{"type":"string","description":"상담유형 대분류"},"cnslLrgTypNm":{"type":"string","description":"상담유형 대분류"},"cnslMidTypNo":{"type":"string","description":"상담유형 중분류"},"cnslMidTypNm":{"type":"string","description":"상담유형 중분류명"},"sortSeq":{"type":"integer","description":"상담유형 순번","format":"int32"},"cnslSmlTypInfo":{"type":"array","description":"상세","items":{"$ref":"#/components/schemas/CnslComResponse"}}},"description":"payload"},"CnslComResponse":{"type":"object","properties":{"cnslSmlTypNo":{"type":"string","description":"상담유형 소분류"},"cnslSmlTypNm":{"type":"string","description":"상담유형 수분류명"},"sortSeq":{"type":"integer","description":"상담유형 순번","format":"int32"}},"description":"상세"},"ValidationError":{"type":"object","properties":{"field":{"type":"string","description":"field"},"message":{"type":"string","description":"field message"}},"description":"validation error list"},"Response":{"type":"object","properties":{"timestamp":{"type":"string","description":"result time","format":"date-time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"type":"object","description":"payload"},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}}}}} ``` ## 1:1문의 삭제 > \## 기능설명\ > \* 고객 1:1문의를 삭제한다.\ > \---\ > \## 상세설명\ > \* 고객이 선택한 1:1문의 상담을 삭제합니다.\ > \---\ > \## 특이사항\ > \* 1:1 문의 상태값이 '접수완료'인 경우에만 내가 문의한 글 삭제 가능\ > \* 처리중, 답변완료 상태인 경우에는 삭제 불가
```json {"openapi":"3.0.1","info":{"title":"X2BEE Order API","version":"v1"},"servers":[{"url":"https://api-order.x2bee.com/api/order/","description":"prd"}],"paths":{"/v1/customerservice/questionDel":{"delete":{"tags":["1대1문의"],"summary":"1:1문의 삭제","description":"## 기능설명\n* 고객 1:1문의를 삭제한다.\n---\n## 상세설명\n* 고객이 선택한 1:1문의 상담을 삭제합니다.\n---\n## 특이사항\n* 1:1 문의 상태값이 '접수완료'인 경우에만 내가 문의한 글 삭제 가능\n* 처리중, 답변완료 상태인 경우에는 삭제 불가\n","operationId":"questionDel","parameters":[{"name":"Authorization","in":"header","description":"Access Token","required":false}],"requestBody":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/OneononeComDelRequest"}}},"required":true},"responses":{"200":{"description":"성공","content":{"*/*":{"schema":{"$ref":"#/components/schemas/ResponseString"}}}},"900":{"description":"업무처리 오류 내용","content":{"*/*":{"schema":{"$ref":"#/components/schemas/Response"}}}}}}}},"components":{"schemas":{"OneononeComDelRequest":{"type":"object","properties":{"cnslNo":{"type":"string","description":"상담번호"}},"description":"1:1문의 목록 삭제 요청 DTO"},"ResponseString":{"type":"object","properties":{"timestamp":{"type":"string","description":"result time","format":"date-time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"type":"string","description":"payload"},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}},"ValidationError":{"type":"object","properties":{"field":{"type":"string","description":"field"},"message":{"type":"string","description":"field message"}},"description":"validation error list"},"Response":{"type":"object","properties":{"timestamp":{"type":"string","description":"result time","format":"date-time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"type":"object","description":"payload"},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}}}}} ``` --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://tech.x2bee.com/api/store-front-api/order-api/1-1.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.