> For the complete documentation index, see [llms.txt](https://tech.x2bee.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://tech.x2bee.com/api/back-office-api/cs-bo-api/undefined-6.md).
# 상담유형관리
## 상담유형관리 상담유형 등록/수정
> \## 기능설명\
> \* 상담유형관리 화면에서 신규 상담유형을 등록하거나 기존 상담유형을 수정 합니다.\
> \---\
> \## 상세설명\
> \* \[BO/CC] 고객서비스 > 센터 관리 > 상담유형 관리 > 신규 상담유형을 등록하거나 기존 상담유형을 수정할 때 호출되는 기능 입니다.\
> \* 신규 등록 데이터는 create 배열로 들어옵니다.\
> \* 수정 데이터는 update 배열로 들어옵니다.
```json
{"openapi":"3.1.0","info":{"title":"X2BEE BO API","version":"v1"},"servers":[{"url":"https://api-bo.x2bee.com/api/bo/","description":"prd"}],"security":[{"accessToken":[]}],"components":{"securitySchemes":{"accessToken":{"type":"http","name":"accessToken","scheme":"bearer","bearerFormat":"JWT"}},"schemas":{"RealGridCUDRequestConsultTypeCuRequest":{"type":"object","properties":{"all":{"type":"array","items":{"$ref":"#/components/schemas/ConsultTypeCuRequest"}},"create":{"type":"array","items":{"$ref":"#/components/schemas/ConsultTypeCuRequest"}},"update":{"type":"array","items":{"$ref":"#/components/schemas/ConsultTypeCuRequest"}},"delete":{"type":"array","items":{"$ref":"#/components/schemas/ConsultTypeCuRequest"}}}},"ConsultTypeCuRequest":{"type":"object","description":"상담유형 등록/수정 요청 DTO","properties":{"cnslTypNo":{"type":"string","description":"상담유형"},"cnslTypNm":{"type":"string","description":"상담유형명"},"useYn":{"type":"string","description":"사용여부"},"level":{"type":"integer","format":"int32","description":"레벨"},"sortSeq":{"type":"integer","format":"int32","description":"정렬순서"},"custCnslGbCd":{"type":"string","description":"상담구분코드"},"goodsSelMdtyYn":{"type":"string","description":"상품선택필수여부"},"respBaseMemo":{"type":"string","description":"응대기본메모"},"cnslLrgTypNo":{"type":"string","description":"상담대유형번호"},"cnslMidTypNo":{"type":"string","description":"상담중유형번호"},"cnslSmlTypNo":{"type":"string","description":"상담소유형번호"},"uprCnslTypNo":{"type":"string","description":"상위상담유형번호"},"respBaseMemoData":{"type":"string","description":"응대기본메모내용"}}},"ResponseString":{"type":"object","properties":{"timestamp":{"type":"string","format":"date-time","description":"result time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"type":"string","description":"payload"},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}},"ValidationError":{"type":"object","properties":{"field":{"type":"string","description":"field"},"message":{"type":"string","description":"field message"}}},"Response":{"type":"object","properties":{"timestamp":{"type":"string","format":"date-time","description":"result time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"description":"payload"},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}}}},"paths":{"/v2/customerservice/counselingTypeMgmt/saveCounselingType":{"post":{"tags":["상담유형관리"],"summary":"상담유형관리 상담유형 등록/수정","description":"## 기능설명\n* 상담유형관리 화면에서 신규 상담유형을 등록하거나 기존 상담유형을 수정 합니다.\n---\n## 상세설명\n* [BO/CC] 고객서비스 > 센터 관리 > 상담유형 관리 > 신규 상담유형을 등록하거나 기존 상담유형을 수정할 때 호출되는 기능 입니다.\n* 신규 등록 데이터는 create 배열로 들어옵니다.\n* 수정 데이터는 update 배열로 들어옵니다.\n","operationId":"saveCounselingType","requestBody":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/RealGridCUDRequestConsultTypeCuRequest"}}},"required":true},"responses":{"200":{"description":"성공","content":{"*/*":{"schema":{"$ref":"#/components/schemas/ResponseString"}}}},"900":{"description":"업무처리 오류 내용","content":{"*/*":{"schema":{"$ref":"#/components/schemas/Response"}}}}}}}}}
```
## 상담유형관리 1depth 하위 목록 조회
> \## 기능설명\
> \* 상담유형관리 화면에서 상담유형 1depth 하위 목록을 조회하는 기능 입니다.\
> \---\
> \## 상세설명\
> \* \[BO/CC] 고객서비스 > 센터 관리 > 상담유형 관리 > 상담유형 선택 시 하위 목록을 조회하기위해 호출되는 기능 입니다.\
> \* 선택한 상담유형에 속한 하위 상담유형을 모두 조회 합니다.\
> \* 조회된 데이터는 배열 형태로 노출 됩니다.
```json
{"openapi":"3.1.0","info":{"title":"X2BEE BO API","version":"v1"},"servers":[{"url":"https://api-bo.x2bee.com/api/bo/","description":"prd"}],"security":[{"accessToken":[]}],"components":{"securitySchemes":{"accessToken":{"type":"http","name":"accessToken","scheme":"bearer","bearerFormat":"JWT"}},"schemas":{"GetLowerCounselingTypeListRequest":{"type":"object","description":"상담유형관리 하위depth 조회 요청 DTO","properties":{"uprCnslTypNo":{"type":"string","description":"상위상담유형번호"}}},"RealGridListResponseCounselingTypeResponse":{"type":"object","properties":{"totalCount":{"type":"integer","format":"int32"},"payloads":{"type":"array","items":{"$ref":"#/components/schemas/CounselingTypeResponse"}}}},"CounselingTypeResponse":{"type":"object","properties":{"level":{"type":"integer","format":"int32","description":"level"},"cnslTypNo":{"type":"string","description":"상담유형번호"},"cnslTypNm":{"type":"string","description":"상담유형명"},"useYn":{"type":"string","description":"사용여부"},"sortSeq":{"type":"string","description":"정렬순서"},"custCnslGbCd":{"type":"string","description":"상담구분코드(CS001)"},"goodsSelMdtyYn":{"type":"string","description":"상품선택필수여부"},"respBaseMemo":{"type":"string","description":"응대기본메모"},"cnslLrgTypNo":{"type":"string","description":"상담대유형번호"},"cnslLrgTypNm":{"type":"string","description":"상담대유형명"},"cnslMidTypNo":{"type":"string","description":"상담중유형번호"},"cnslMidTypNm":{"type":"string","description":"상담중유형명"},"cnslSmlTypNo":{"type":"string","description":"상담소유형번호"},"cnslSmlTypNm":{"type":"string","description":"상담소유형명"},"uprCnslTypNo":{"type":"string","description":"상위상담유형번호"},"hierarchy":{"type":"string","description":"계층구조"},"hierarchyText":{"type":"string","description":"계층구조명"},"respBaseMemoData":{"type":"string","description":"응대기본메모내용"},"useCnt":{"type":"integer","format":"int32","description":"사용건수"}}},"Response":{"type":"object","properties":{"timestamp":{"type":"string","format":"date-time","description":"result time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"description":"payload"},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}},"ValidationError":{"type":"object","properties":{"field":{"type":"string","description":"field"},"message":{"type":"string","description":"field message"}}}}},"paths":{"/v2/customerservice/counselingTypeMgmt/getLowerCounselingTypeList":{"get":{"tags":["상담유형관리"],"summary":"상담유형관리 1depth 하위 목록 조회","description":"## 기능설명\n* 상담유형관리 화면에서 상담유형 1depth 하위 목록을 조회하는 기능 입니다.\n---\n## 상세설명\n* [BO/CC] 고객서비스 > 센터 관리 > 상담유형 관리 > 상담유형 선택 시 하위 목록을 조회하기위해 호출되는 기능 입니다.\n* 선택한 상담유형에 속한 하위 상담유형을 모두 조회 합니다.\n* 조회된 데이터는 배열 형태로 노출 됩니다.\n","operationId":"getLowerCounselingTypeList","parameters":[{"name":"request","in":"query","required":true,"schema":{"$ref":"#/components/schemas/GetLowerCounselingTypeListRequest"}},{"name":"uprCnslTypNo","in":"query","description":"상위상담유형번호","schema":{"type":"String"}}],"responses":{"200":{"description":"성공","content":{"*/*":{"schema":{"$ref":"#/components/schemas/RealGridListResponseCounselingTypeResponse"}}}},"900":{"description":"업무처리 오류 내용","content":{"*/*":{"schema":{"$ref":"#/components/schemas/Response"}}}}}}}}}
```
## 선택한 상담유형번호의 대/중/소 유형 조회
> \## 기능설명\
> \* 선택한 상담유형번호에 해당하는 대/중/소 유형을 조회합니다.\
> \---\
> \## 상세설명\
> \* 선택한 상담유형에 해당하는 대/중/소 유형을 조회할 때 호출되는 기능 입니다.
```json
{"openapi":"3.1.0","info":{"title":"X2BEE BO API","version":"v1"},"servers":[{"url":"https://api-bo.x2bee.com/api/bo/","description":"prd"}],"security":[{"accessToken":[]}],"components":{"securitySchemes":{"accessToken":{"type":"http","name":"accessToken","scheme":"bearer","bearerFormat":"JWT"}},"schemas":{"ResponseListCounselingTypeResponse":{"type":"object","properties":{"timestamp":{"type":"string","format":"date-time","description":"result time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"type":"array","description":"payload","items":{"$ref":"#/components/schemas/CounselingTypeResponse"}},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}},"CounselingTypeResponse":{"type":"object","properties":{"level":{"type":"integer","format":"int32","description":"level"},"cnslTypNo":{"type":"string","description":"상담유형번호"},"cnslTypNm":{"type":"string","description":"상담유형명"},"useYn":{"type":"string","description":"사용여부"},"sortSeq":{"type":"string","description":"정렬순서"},"custCnslGbCd":{"type":"string","description":"상담구분코드(CS001)"},"goodsSelMdtyYn":{"type":"string","description":"상품선택필수여부"},"respBaseMemo":{"type":"string","description":"응대기본메모"},"cnslLrgTypNo":{"type":"string","description":"상담대유형번호"},"cnslLrgTypNm":{"type":"string","description":"상담대유형명"},"cnslMidTypNo":{"type":"string","description":"상담중유형번호"},"cnslMidTypNm":{"type":"string","description":"상담중유형명"},"cnslSmlTypNo":{"type":"string","description":"상담소유형번호"},"cnslSmlTypNm":{"type":"string","description":"상담소유형명"},"uprCnslTypNo":{"type":"string","description":"상위상담유형번호"},"hierarchy":{"type":"string","description":"계층구조"},"hierarchyText":{"type":"string","description":"계층구조명"},"respBaseMemoData":{"type":"string","description":"응대기본메모내용"},"useCnt":{"type":"integer","format":"int32","description":"사용건수"}}},"ValidationError":{"type":"object","properties":{"field":{"type":"string","description":"field"},"message":{"type":"string","description":"field message"}}},"Response":{"type":"object","properties":{"timestamp":{"type":"string","format":"date-time","description":"result time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"description":"payload"},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}}}},"paths":{"/v2/customerservice/counselingTypeMgmt/getCounselingTypeNoList":{"get":{"tags":["상담유형관리"],"summary":"선택한 상담유형번호의 대/중/소 유형 조회","description":"## 기능설명\n* 선택한 상담유형번호에 해당하는 대/중/소 유형을 조회합니다.\n---\n## 상세설명\n* 선택한 상담유형에 해당하는 대/중/소 유형을 조회할 때 호출되는 기능 입니다.\n","operationId":"getCounselingTypeNoList","parameters":[{"name":"cnslTypNo","in":"query","description":"상담유형번호","required":false,"schema":{"type":"String"}}],"responses":{"200":{"description":"성공","content":{"*/*":{"schema":{"$ref":"#/components/schemas/ResponseListCounselingTypeResponse"}}}},"900":{"description":"업무처리 오류 내용","content":{"*/*":{"schema":{"$ref":"#/components/schemas/Response"}}}}}}}}}
```
## 상담유형관리 목록 조회(Tree)
> \## 기능설명\
> \* 상담유형관리 화면에서 상담유형 목록을 Tree 형태로 조회하는 기능 입니다.\
> \---\
> \## 상세설명\
> \* \[BO/CC] 고객서비스 > 센터 관리 > 상담유형 관리 > 상담유형 목록 조회하는 화면 진입 시 호출되는 기능 입니다.\
> \* 등록된 상담유형을 모든 상담유형을 조회 합니다.\
> \* 조회된 상담유형은 상담유형 목록 레이아웃에 계층형 트리구조 형태로 노출 됩니다.
```json
{"openapi":"3.1.0","info":{"title":"X2BEE BO API","version":"v1"},"servers":[{"url":"https://api-bo.x2bee.com/api/bo/","description":"prd"}],"security":[{"accessToken":[]}],"components":{"securitySchemes":{"accessToken":{"type":"http","name":"accessToken","scheme":"bearer","bearerFormat":"JWT"}},"schemas":{"ResponseListCounselingTypeResponse":{"type":"object","properties":{"timestamp":{"type":"string","format":"date-time","description":"result time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"type":"array","description":"payload","items":{"$ref":"#/components/schemas/CounselingTypeResponse"}},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}},"CounselingTypeResponse":{"type":"object","properties":{"level":{"type":"integer","format":"int32","description":"level"},"cnslTypNo":{"type":"string","description":"상담유형번호"},"cnslTypNm":{"type":"string","description":"상담유형명"},"useYn":{"type":"string","description":"사용여부"},"sortSeq":{"type":"string","description":"정렬순서"},"custCnslGbCd":{"type":"string","description":"상담구분코드(CS001)"},"goodsSelMdtyYn":{"type":"string","description":"상품선택필수여부"},"respBaseMemo":{"type":"string","description":"응대기본메모"},"cnslLrgTypNo":{"type":"string","description":"상담대유형번호"},"cnslLrgTypNm":{"type":"string","description":"상담대유형명"},"cnslMidTypNo":{"type":"string","description":"상담중유형번호"},"cnslMidTypNm":{"type":"string","description":"상담중유형명"},"cnslSmlTypNo":{"type":"string","description":"상담소유형번호"},"cnslSmlTypNm":{"type":"string","description":"상담소유형명"},"uprCnslTypNo":{"type":"string","description":"상위상담유형번호"},"hierarchy":{"type":"string","description":"계층구조"},"hierarchyText":{"type":"string","description":"계층구조명"},"respBaseMemoData":{"type":"string","description":"응대기본메모내용"},"useCnt":{"type":"integer","format":"int32","description":"사용건수"}}},"ValidationError":{"type":"object","properties":{"field":{"type":"string","description":"field"},"message":{"type":"string","description":"field message"}}},"Response":{"type":"object","properties":{"timestamp":{"type":"string","format":"date-time","description":"result time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"description":"payload"},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}}}},"paths":{"/v2/customerservice/counselingTypeMgmt/getCounselingTypeList":{"get":{"tags":["상담유형관리"],"summary":"상담유형관리 목록 조회(Tree)","description":"## 기능설명\n* 상담유형관리 화면에서 상담유형 목록을 Tree 형태로 조회하는 기능 입니다.\n---\n## 상세설명\n* [BO/CC] 고객서비스 > 센터 관리 > 상담유형 관리 > 상담유형 목록 조회하는 화면 진입 시 호출되는 기능 입니다.\n* 등록된 상담유형을 모든 상담유형을 조회 합니다.\n* 조회된 상담유형은 상담유형 목록 레이아웃에 계층형 트리구조 형태로 노출 됩니다.\n","operationId":"getCounselingTypeList","responses":{"200":{"description":"성공","content":{"*/*":{"schema":{"$ref":"#/components/schemas/ResponseListCounselingTypeResponse"}}}},"900":{"description":"업무처리 오류 내용","content":{"*/*":{"schema":{"$ref":"#/components/schemas/Response"}}}}}}}}}
```
## 상담유형 조회
> \## 기능설명\
> \* 상담유형조회 공통 팝업에서 사용되는 상담유형을 조회 합니다.\
> \---\
> \## 상세설명\
> \* 상담유형조회 공통 팝업에서 상담유형을 조회할 때 사용 합니다.
```json
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```