> For the complete documentation index, see [llms.txt](https://tech.x2bee.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://tech.x2bee.com/api/back-office-api/cs-bo-api/qna.md).

# 상품QnA이관

## 상품Q\&A 상담을 고객센터 상담으로 이관

> \## 기능설명\
> \* 상품Q\&A 상담을 고객센터 상담으로 이관 합니다.\
> \---\
> \## 상세설명\
> \* 상품으로 문의된 상품Q\&A 상담을 고객센터 상담으로 이관합니다.\
> \* BO관리자가 이관 가능하며, 고객센터 관리자는 이관 할 수 없습니다.<br>

```json
{"openapi":"3.1.0","info":{"title":"X2BEE BO API","version":"v1"},"servers":[{"url":"https://api-bo.x2bee.com/api/bo/","description":"prd"}],"security":[{"accessToken":[]}],"components":{"securitySchemes":{"accessToken":{"type":"http","name":"accessToken","scheme":"bearer","bearerFormat":"JWT"}},"schemas":{"QnaInfo":{"type":"object","description":"상품Q&A 상담 고객센터로 이관 요청 DTO","properties":{"mbrNo":{"type":"string","description":"회원번호"},"goodsNo":{"type":"string","description":"상품번호"},"questNo":{"type":"string","description":"질문번호"},"inqmnNm":{"type":"string","description":"문의자명"},"cellNoYn":{"type":"string","description":"휴대폰번호여부"},"cellSctNo":{"type":"string","description":"휴대폰구분번호"},"cellTxnoNo":{"type":"string","description":"휴대폰국번번호"},"cellEndNo":{"type":"string","description":"휴대폰끝번호"},"emailAddr":{"type":"string","description":"이메일주소"},"accpCont":{"type":"string","description":"접수내용"},"accpTitle":{"type":"string","description":"접수제목"},"accpDtm":{"type":"string","description":"접수일시"},"smsAnsNtcYn":{"type":"string","description":"SMS답변고지여부"},"emailAnsNtcYn":{"type":"string","description":"이메일답변고지여부"},"acptmnId":{"type":"string","description":"접수자ID"},"mvotYn":{"type":"string","description":"이관여부"},"mvotCaus":{"type":"string","description":"이관사유"},"csAutoQuotTgtYn":{"type":"string","description":"자동할당대상여부"},"goodsNm":{"type":"string","description":"상품명"},"entrNo":{"type":"string","description":"협력사번호"},"entrNm":{"type":"string","description":"협력사명"}}},"ResponseString":{"type":"object","properties":{"timestamp":{"type":"string","format":"date-time","description":"result time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"type":"string","description":"payload"},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}},"ValidationError":{"type":"object","properties":{"field":{"type":"string","description":"field"},"message":{"type":"string","description":"field message"}}},"Response":{"type":"object","properties":{"timestamp":{"type":"string","format":"date-time","description":"result time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"description":"payload"},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}}}},"paths":{"/v1/customerservice/transferTypeMgmt/transferQnaSave":{"post":{"tags":["상품QnA이관"],"summary":"상품Q&A 상담을 고객센터 상담으로 이관","description":"## 기능설명\n* 상품Q&A 상담을 고객센터 상담으로 이관 합니다.\n---\n## 상세설명\n* 상품으로 문의된 상품Q&A 상담을 고객센터 상담으로 이관합니다.\n* BO관리자가 이관 가능하며, 고객센터 관리자는 이관 할 수 없습니다.\n","operationId":"transferQnaSave","parameters":[{"name":"mbrNo","in":"query","description":"회원번호","schema":{"type":"String"}},{"name":"goodsNo","in":"query","description":"상품번호","schema":{"type":"String"}},{"name":"questNo","in":"query","description":"질문번호","schema":{"type":"String"}},{"name":"inqmnNm","in":"query","description":"문의자명","schema":{"type":"String"}},{"name":"cellNoYn","in":"query","description":"휴대폰번호여부","schema":{"type":"String"}},{"name":"cellSctNo","in":"query","description":"휴대폰구분번호","schema":{"type":"String"}},{"name":"cellTxnoNo","in":"query","description":"휴대폰국번번호","schema":{"type":"String"}},{"name":"cellEndNo","in":"query","description":"휴대폰끝번호","schema":{"type":"String"}},{"name":"emailAddr","in":"query","description":"이메일주소","schema":{"type":"String"}},{"name":"accpCont","in":"query","description":"접수내용","schema":{"type":"String"}},{"name":"accpTitle","in":"query","description":"접수제목","schema":{"type":"String"}},{"name":"accpDtm","in":"query","description":"접수일시","schema":{"type":"String"}},{"name":"smsAnsNtcYn","in":"query","description":"SMS답변고지여부","schema":{"type":"String"}},{"name":"emailAnsNtcYn","in":"query","description":"이메일답변고지여부","schema":{"type":"String"}},{"name":"acptmnId","in":"query","description":"접수자ID","schema":{"type":"String"}},{"name":"mvotYn","in":"query","description":"이관여부","schema":{"type":"String"}},{"name":"mvotCaus","in":"query","description":"이관사유","schema":{"type":"String"}},{"name":"csAutoQuotTgtYn","in":"query","description":"자동할당대상여부","schema":{"type":"String"}},{"name":"goodsNm","in":"query","description":"상품명","schema":{"type":"String"}},{"name":"entrNo","in":"query","description":"협력사번호","schema":{"type":"String"}},{"name":"entrNm","in":"query","description":"협력사명","schema":{"type":"String"}}],"requestBody":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/QnaInfo"}}},"required":true},"responses":{"200":{"description":"성공","content":{"*/*":{"schema":{"$ref":"#/components/schemas/ResponseString"}}}},"900":{"description":"업무처리 오류 내용","content":{"*/*":{"schema":{"$ref":"#/components/schemas/Response"}}}}}}}}}
```