# 상품QnA이관
## 상품Q\&A 상담을 고객센터 상담으로 이관
> \## 기능설명\
> \* 상품Q\&A 상담을 고객센터 상담으로 이관 합니다.\
> \---\
> \## 상세설명\
> \* 상품으로 문의된 상품Q\&A 상담을 고객센터 상담으로 이관합니다.\
> \* BO관리자가 이관 가능하며, 고객센터 관리자는 이관 할 수 없습니다.
```json
{"openapi":"3.1.0","info":{"title":"X2BEE BO API","version":"v1"},"servers":[{"url":"https://api-bo.x2bee.com/api/bo/","description":"prd"}],"security":[{"accessToken":[]}],"components":{"securitySchemes":{"accessToken":{"type":"http","name":"accessToken","scheme":"bearer","bearerFormat":"JWT"}},"schemas":{"QnaInfo":{"type":"object","description":"상품Q&A 상담 고객센터로 이관 요청 DTO","properties":{"mbrNo":{"type":"string","description":"회원번호"},"goodsNo":{"type":"string","description":"상품번호"},"questNo":{"type":"string","description":"질문번호"},"inqmnNm":{"type":"string","description":"문의자명"},"cellNoYn":{"type":"string","description":"휴대폰번호여부"},"cellSctNo":{"type":"string","description":"휴대폰구분번호"},"cellTxnoNo":{"type":"string","description":"휴대폰국번번호"},"cellEndNo":{"type":"string","description":"휴대폰끝번호"},"emailAddr":{"type":"string","description":"이메일주소"},"accpCont":{"type":"string","description":"접수내용"},"accpTitle":{"type":"string","description":"접수제목"},"accpDtm":{"type":"string","description":"접수일시"},"smsAnsNtcYn":{"type":"string","description":"SMS답변고지여부"},"emailAnsNtcYn":{"type":"string","description":"이메일답변고지여부"},"acptmnId":{"type":"string","description":"접수자ID"},"mvotYn":{"type":"string","description":"이관여부"},"mvotCaus":{"type":"string","description":"이관사유"},"csAutoQuotTgtYn":{"type":"string","description":"자동할당대상여부"},"goodsNm":{"type":"string","description":"상품명"},"entrNo":{"type":"string","description":"협력사번호"},"entrNm":{"type":"string","description":"협력사명"}}},"ResponseString":{"type":"object","properties":{"timestamp":{"type":"string","format":"date-time","description":"result time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"type":"string","description":"payload"},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}},"ValidationError":{"type":"object","properties":{"field":{"type":"string","description":"field"},"message":{"type":"string","description":"field message"}}},"Response":{"type":"object","properties":{"timestamp":{"type":"string","format":"date-time","description":"result time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"description":"payload"},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}}}},"paths":{"/v1/customerservice/transferTypeMgmt/transferQnaSave":{"post":{"tags":["상품QnA이관"],"summary":"상품Q&A 상담을 고객센터 상담으로 이관","description":"## 기능설명\n* 상품Q&A 상담을 고객센터 상담으로 이관 합니다.\n---\n## 상세설명\n* 상품으로 문의된 상품Q&A 상담을 고객센터 상담으로 이관합니다.\n* BO관리자가 이관 가능하며, 고객센터 관리자는 이관 할 수 없습니다.\n","operationId":"transferQnaSave","parameters":[{"name":"mbrNo","in":"query","description":"회원번호","schema":{"type":"String"}},{"name":"goodsNo","in":"query","description":"상품번호","schema":{"type":"String"}},{"name":"questNo","in":"query","description":"질문번호","schema":{"type":"String"}},{"name":"inqmnNm","in":"query","description":"문의자명","schema":{"type":"String"}},{"name":"cellNoYn","in":"query","description":"휴대폰번호여부","schema":{"type":"String"}},{"name":"cellSctNo","in":"query","description":"휴대폰구분번호","schema":{"type":"String"}},{"name":"cellTxnoNo","in":"query","description":"휴대폰국번번호","schema":{"type":"String"}},{"name":"cellEndNo","in":"query","description":"휴대폰끝번호","schema":{"type":"String"}},{"name":"emailAddr","in":"query","description":"이메일주소","schema":{"type":"String"}},{"name":"accpCont","in":"query","description":"접수내용","schema":{"type":"String"}},{"name":"accpTitle","in":"query","description":"접수제목","schema":{"type":"String"}},{"name":"accpDtm","in":"query","description":"접수일시","schema":{"type":"String"}},{"name":"smsAnsNtcYn","in":"query","description":"SMS답변고지여부","schema":{"type":"String"}},{"name":"emailAnsNtcYn","in":"query","description":"이메일답변고지여부","schema":{"type":"String"}},{"name":"acptmnId","in":"query","description":"접수자ID","schema":{"type":"String"}},{"name":"mvotYn","in":"query","description":"이관여부","schema":{"type":"String"}},{"name":"mvotCaus","in":"query","description":"이관사유","schema":{"type":"String"}},{"name":"csAutoQuotTgtYn","in":"query","description":"자동할당대상여부","schema":{"type":"String"}},{"name":"goodsNm","in":"query","description":"상품명","schema":{"type":"String"}},{"name":"entrNo","in":"query","description":"협력사번호","schema":{"type":"String"}},{"name":"entrNm","in":"query","description":"협력사명","schema":{"type":"String"}}],"requestBody":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/QnaInfo"}}},"required":true},"responses":{"200":{"description":"성공","content":{"*/*":{"schema":{"$ref":"#/components/schemas/ResponseString"}}}},"900":{"description":"업무처리 오류 내용","content":{"*/*":{"schema":{"$ref":"#/components/schemas/Response"}}}}}}}}}
```
---
# Agent Instructions: Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://tech.x2bee.com/api/back-office-api/cs-bo-api/qna.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.