1:1 Inquiry

Look Up Products for 1:1 Inquiry Registration

post

Function Description

• Searches for product information needed when registering a 1:1 inquiry.

---

Detailed Description

• Searches for product information needed when registering a 1:1 inquiry and displays it as a list.

Header parameters

AuthorizationanyOptional

Access Token

Body

Search Product Request DTO

searchNmstringOptional

Search Term

Example: 10000

pageNointeger · int32Optional

Page No.

Example: 1

pageSizeinteger · int32Optional

Page Size

Example: 10

Responses

200

Success

*/*

timestampstring · date-timeOptional

result time

codestringOptional

result code

messagestringOptional

result message

isProcessbooleanOptional

process check

errorbooleanOptional

is error

900

Business processing error details

*/*

post/v1/customerservice/searchGoods

POST /api/order/v1/customerservice/searchGoods HTTP/1.1
Host: api-order.x2bee.com/
Content-Type: application/json
Accept: */*
Content-Length: 45

{
  "searchNm": "10000",
  "pageNo": 1,
  "pageSize": 10
}

{
  "timestamp": "2026-01-01T00:00:00.000Z",
  "code": "text",
  "message": "text",
  "isProcess": true,
  "payload": {
    "returnCode": "200",
    "message": "SUCCESS",
    "subMessages": "sub message",
    "messageType": "시스템메시지, 대고객메시지",
    "totalCount": 20,
    "data": "json data"
  },
  "error": true,
  "errors": [
    {
      "field": "text",
      "message": "text"
    }
  ]
}

Register 1:1 Inquiry

post

Function Description

• Registers a customer's 1:1 inquiry.

---

Detailed Description

• Registers the 1:1 inquiry entered by the customer.

---

Notes

• The 1:1 inquiry is written using inquiry category, title, content, product search, and photo attachment.

• If the 'SMS Notification Consent' checkbox is checked when registering a 1:1 inquiry, an SMS is sent once the answer is completed

Query parameters

Header parameters

AuthorizationanyOptional

Access Token

Responses

200

Success

*/*

timestampstring · date-timeOptional

result time

codestringOptional

result code

messagestringOptional

result message

isProcessbooleanOptional

process check

payloadstringOptional

payload

errorbooleanOptional

is error

900

Business processing error details

*/*

post/v1/customerservice/questionSave

POST /api/order/v1/customerservice/questionSave?inquiryRegRequest=[object+Object] HTTP/1.1
Host: api-order.x2bee.com/
Accept: */*

{
  "timestamp": "2026-01-01T00:00:00.000Z",
  "code": "text",
  "message": "text",
  "isProcess": true,
  "payload": "text",
  "error": true,
  "errors": [
    {
      "field": "text",
      "message": "text"
    }
  ]
}

Modify 1:1 Inquiry

post

Function Description

• Modifies the details of a 1:1 inquiry.

---

Detailed Description

• Modifies the customer's 1:1 inquiry detail information.

---

Notes

• Can only modify one's own inquiry when the 1:1 inquiry status is 'Received'

• Cannot be modified when the status is In Progress or Answer Completed

Query parameters

Header parameters

AuthorizationanyOptional

Access Token

Responses

200

Success

*/*

timestampstring · date-timeOptional

result time

codestringOptional

result code

messagestringOptional

result message

isProcessbooleanOptional

process check

payloadstringOptional

payload

errorbooleanOptional

is error

900

Business processing error details

*/*

post/v1/customerservice/questionMod

POST /api/order/v1/customerservice/questionMod?oneOnOneInquiryRequest=[object+Object] HTTP/1.1
Host: api-order.x2bee.com/
Accept: */*

{
  "timestamp": "2026-01-01T00:00:00.000Z",
  "code": "text",
  "message": "text",
  "isProcess": true,
  "payload": "text",
  "error": true,
  "errors": [
    {
      "field": "text",
      "message": "text"
    }
  ]
}

Search 1:1 Inquiry List

get

Function Description

• Retrieves the customer's 1:1 inquiries.

---

Detailed Description

• Retrieves the list of 1:1 inquiries registered by the customer.

Query parameters

accpStrDtstringOptional

Receipt Start Date

Example: 20230901

accpEndDtstringOptional

Receipt End Date

Example: 20230930

mbrNostringOptional

Member No.

Example: 100001253

cnslNostringOptional

Consultation No.

Example: 10004841

pagingYnstringOptional

Paging Status

Example: Y

rowsPerPagestringOptional

Display Quantity per Screen

Example: 10

pageIdxstringOptional

Page No.

Example: 1

Header parameters

AuthorizationanyOptional

Access Token

Responses

200

Success

*/*

timestampstring · date-timeOptional

result time

codestringOptional

result code

messagestringOptional

result message

isProcessbooleanOptional

process check

errorbooleanOptional

is error

900

Business processing error details

*/*

get/v1/customerservice/question

GET /api/order/v1/customerservice/question HTTP/1.1
Host: api-order.x2bee.com/
Accept: */*

{
  "timestamp": "2026-01-01T00:00:00.000Z",
  "code": "text",
  "message": "text",
  "isProcess": true,
  "payload": {
    "allPageCnt": 1,
    "curPageNo": 1,
    "allCnt": 1,
    "questionInfo": [
      {
        "cnslNo": "text",
        "accpDt": "text",
        "inqTitle": "text",
        "custInqLrgTypCd": "text",
        "custInqLrgTypNm": "text",
        "custInqSmlTypCd": "text",
        "custInqSmlTypNm": "text",
        "ccnPrgsStatCd": "text",
        "ccnPrgsStatNm": "text",
        "sortSeq": 1
      }
    ]
  },
  "error": true,
  "errors": [
    {
      "field": "text",
      "message": "text"
    }
  ]
}

Search 1:1 Inquiry Type

get

Function Description

• Retrieves the customer's 1:1 inquiry type.

---

Detailed Description

• Retrieves the customer's 1:1 inquiry type.

Query parameters

custInqLrgTypCdstringOptional

Customer Inquiry Major Type Code

Example: 10020

uprCustInqTypCdstringOptional

Customer Inquiry Top-Level Type Code

Example: 10030

pagingYnstringOptional

Paging Status

Example: Y

rowsPerPagestringOptional

Display Quantity per Screen

Example: 10

pageIdxstringOptional

Page No.

Example: 1

Header parameters

AuthorizationanyOptional

Access Token

Responses

200

Success

*/*

timestampstring · date-timeOptional

result time

codestringOptional

result code

messagestringOptional

result message

isProcessbooleanOptional

process check

errorbooleanOptional

is error

900

Business processing error details

*/*

get/v1/customerservice/questionInit

GET /api/order/v1/customerservice/questionInit HTTP/1.1
Host: api-order.x2bee.com/
Accept: */*

{
  "timestamp": "2026-01-01T00:00:00.000Z",
  "code": "text",
  "message": "text",
  "isProcess": true,
  "payload": [
    {
      "level": "text",
      "cnslTypNo": "text",
      "cnslTypNm": "text",
      "custInqLrgTypCd": "text",
      "custInqLrgTypNm": "text",
      "sortSeq": 1,
      "cnslLrgTypNo": "text",
      "custInqSmlTypInfo": [
        {
          "custInqSmlTypCd": "text",
          "custInqSmlTypNm": "text",
          "sortSeq": 1,
          "useYn": "text",
          "ordGoodsMdtyYn": "text"
        }
      ]
    }
  ],
  "error": true,
  "errors": [
    {
      "field": "text",
      "message": "text"
    }
  ]
}

Search 1:1 Inquiry Details

get

Function Description

• Retrieves the 1:1 inquiry details.

---

Detailed Description

• Retrieves the 1:1 inquiry details selected by the customer from the list.

Query parameters

cnslNostringRequired

Consultation No.

Example: 10004841

mbrNostringOptional

Member No.

Example: 100001253

pagingYnstringOptional

Paging Status

Example: Y

rowsPerPagestringOptional

Display Quantity per Screen

Example: 10

pageIdxstringOptional

Page No.

Example: 1

Header parameters

AuthorizationanyOptional

Access Token

Responses

200

Success

*/*

timestampstring · date-timeOptional

result time

codestringOptional

result code

messagestringOptional

result message

isProcessbooleanOptional

process check

errorbooleanOptional

is error

900

Business processing error details

*/*

get/v1/customerservice/questionDtl

GET /api/order/v1/customerservice/questionDtl?cnslNo=10004841 HTTP/1.1
Host: api-order.x2bee.com/
Accept: */*

{
  "timestamp": "2026-01-01T00:00:00.000Z",
  "code": "text",
  "message": "text",
  "isProcess": true,
  "payload": {
    "questionInfo": [
      {
        "cnslNo": "text",
        "accpDt": "text",
        "inqTitle": "text",
        "inqCont": "text",
        "ansCont": "text",
        "ansDt": "text",
        "ccnPrgsStatCd": "text",
        "ccnPrgsStatNm": "text",
        "custInqLrgTypCd": "text",
        "custInqLrgTypNm": "text",
        "custInqSmlTypCd": "text",
        "custInqSmlTypNm": "text",
        "smsAnsNtcYn": "text",
        "cellSctNo": "text",
        "cellTxnoNo": "text",
        "cellEndNo": "text",
        "emailAnsNtcYn": "text",
        "emailAddr": "text",
        "orderInfo": [
          {
            "ordNo": "text",
            "ordDt": "text",
            "orderGoodsInfo": [
              {
                "goodsNo": "text",
                "goodsNm": "text",
                "goodsImgUrl": "text",
                "brandNm": "text",
                "norPrc": "text",
                "salePrc": "text",
                "ordQty": 1,
                "itmNo": "text",
                "itmNm": "text"
              }
            ]
          }
        ],
        "goodsInfo": [
          {
            "ccnNo": "text",
            "custCnslSeq": "text",
            "goodsNo": "text",
            "goodsNm": "text",
            "goodsImgUrl": "text",
            "brandNm": "text",
            "salePrc": "text",
            "itmNo": "text",
            "itmNm": "text"
          }
        ],
        "atchFileInfo": [
          {
            "fileSeq": "text",
            "atchFileNm": "text",
            "atchFileRouteNm": "text"
          }
        ]
      }
    ]
  },
  "error": true,
  "errors": [
    {
      "field": "text",
      "message": "text"
    }
  ]
}

Search Consultation Type Info

get

Function Description

• Retrieves the consultation type information.

---

Detailed Description

• Retrieves the consultation type information.

Header parameters

AuthorizationanyOptional

Access Token

Responses

200

Success

*/*

timestampstring · date-timeOptional

result time

codestringOptional

result code

messagestringOptional

result message

isProcessbooleanOptional

process check

errorbooleanOptional

is error

900

Business processing error details

*/*

get/v1/customerservice/cnslTypInfo

GET /api/order/v1/customerservice/cnslTypInfo HTTP/1.1
Host: api-order.x2bee.com/
Accept: */*

{
  "timestamp": "2026-01-01T00:00:00.000Z",
  "code": "text",
  "message": "text",
  "isProcess": true,
  "payload": [
    {
      "cnslLrgTypNo": "text",
      "cnslLrgTypNm": "text",
      "cnslMidTypNo": "text",
      "cnslMidTypNm": "text",
      "sortSeq": 1,
      "cnslSmlTypInfo": [
        {
          "cnslSmlTypNo": "text",
          "cnslSmlTypNm": "text",
          "sortSeq": 1
        }
      ]
    }
  ],
  "error": true,
  "errors": [
    {
      "field": "text",
      "message": "text"
    }
  ]
}

Delete 1:1 Inquiry

delete

Function Description

• Deletes a customer's 1:1 inquiry.

---

Detailed Description

• Deletes the 1:1 inquiry consultation selected by the customer.

---

Special Notes

• An inquiry I submitted can only be deleted when its 1:1 inquiry status is 'Registration Completed'

• Cannot be deleted when the status is In Progress or Answer Completed

Header parameters

AuthorizationanyOptional

Access Token

Body

1:1 Inquiry List Deletion Request DTO

cnslNostringOptional

Consultation No.

Example: 10004841

Responses

200

Success

*/*

timestampstring · date-timeOptional

result time

codestringOptional

result code

messagestringOptional

result message

isProcessbooleanOptional

process check

payloadstringOptional

payload

errorbooleanOptional

is error

900

Business processing error details

*/*

delete/v1/customerservice/questionDel

DELETE /api/order/v1/customerservice/questionDel HTTP/1.1
Host: api-order.x2bee.com/
Content-Type: application/json
Accept: */*
Content-Length: 21

{
  "cnslNo": "10004841"
}

{
  "timestamp": "2026-01-01T00:00:00.000Z",
  "code": "text",
  "message": "text",
  "isProcess": true,
  "payload": "text",
  "error": true,
  "errors": [
    {
      "field": "text",
      "message": "text"
    }
  ]
}