Product Q&A Transfer

Transfer Product Q&A Consultation to Customer Center Consultation

post

Function Description

• Transfers a Product Q&A consultation to a customer center consultation.

---

Detailed Description

• Transfers a Product Q&A consultation inquired about a product to a customer center consultation.

• BO administrators can perform the transfer; customer center administrators cannot.

Authorizations

AuthorizationstringRequired

Bearer authentication header of the form Bearer <token>.

Query parameters

mbrNoStringOptional

Member No.

goodsNoStringOptional

Product No.

questNoStringOptional

Question No.

inqmnNmStringOptional

Inquirer Name

cellNoYnStringOptional

Mobile Phone Number Status

cellSctNoStringOptional

Mobile Phone Prefix Code

cellTxnoNoStringOptional

Mobile Phone Exchange Code

cellEndNoStringOptional

Mobile Phone Last Digits

emailAddrStringOptional

Email Address

accpContStringOptional

Receipt Details

accpTitleStringOptional

Reception Title

accpDtmStringOptional

Receipt Date/Time

smsAnsNtcYnStringOptional

SMS Response Notification Status

emailAnsNtcYnStringOptional

Email Response Notification Status

acptmnIdStringOptional

Receiver ID

mvotYnStringOptional

Transfer Status

mvotCausStringOptional

Transfer Reason

csAutoQuotTgtYnStringOptional

Auto-Assignment Target Status

goodsNmStringOptional

Product Name

entrNoStringOptional

Vendor No.

entrNmStringOptional

Vendor Name

Body

Product Q&A Consultation Transfer to Customer Center Request DTO

mbrNostringOptional

Member No.

Example: 100087658

goodsNostringOptional

Product No.

Example: 10002031

questNostringOptional

Question No.

Example: 11023062

inqmnNmstringOptional

Inquirer Name

Example: 최성빈

cellNoYnstringOptional

Mobile Phone Number Status

Example: N

cellSctNostringOptional

Mobile Phone Prefix Code

cellTxnoNostringOptional

Mobile Phone Exchange Code

cellEndNostringOptional

Mobile Phone Last Digits

emailAddrstringOptional

Email Address

Example: [e-mail]

accpContstringOptional

Receipt Details

Example: 접수내용입니다.

accpTitlestringOptional

Reception Title

Example: 접수제목

accpDtmstringOptional

Receipt Date/Time

Example: 2023-09-08 14:28:37

smsAnsNtcYnstringOptional

SMS Response Notification Status

Example: N

emailAnsNtcYnstringOptional

Email Response Notification Status

Example: Y

acptmnIdstringOptional

Receiver ID

mvotYnstringOptional

Transfer Status

Example: N

mvotCausstringOptional

Transfer Reason

Example: 고객센터 이관 테스트 내용 입니다.

csAutoQuotTgtYnstringOptional

Auto-Assignment Target Status

Example: Y

goodsNmstringOptional

Product Name

Example: 코지 브라운 토드백

entrNostringOptional

Vendor No.

Example: 1000002

entrNmstringOptional

Vendor Name

Example: 플래티어 협력사

Responses

200

Success

*/*

timestampstring · date-timeOptional

result time

codestringOptional

result code

messagestringOptional

result message

isProcessbooleanOptional

process check

payloadstringOptional

payload

errorbooleanOptional

is error

900

Business processing error details

*/*

post/v1/customerservice/transferTypeMgmt/transferQnaSave

POST /api/bo/v1/customerservice/transferTypeMgmt/transferQnaSave HTTP/1.1
Host: api-bo.x2bee.com/
Authorization: Bearer YOUR_SECRET_TOKEN
Content-Type: application/json
Accept: */*
Content-Length: 523

{
  "mbrNo": 100087658,
  "goodsNo": 10002031,
  "questNo": 11023062,
  "inqmnNm": "최성빈",
  "cellNoYn": "N",
  "cellSctNo": "text",
  "cellTxnoNo": "text",
  "cellEndNo": "text",
  "emailAddr": "[e-mail]",
  "accpCont": "접수내용입니다.",
  "accpTitle": "접수제목",
  "accpDtm": "2023-09-08 14:28:37",
  "smsAnsNtcYn": "N",
  "emailAnsNtcYn": "Y",
  "acptmnId": "text",
  "mvotYn": "N",
  "mvotCaus": "고객센터 이관 테스트 내용 입니다.",
  "csAutoQuotTgtYn": "Y",
  "goodsNm": "코지 브라운 토드백",
  "entrNo": 1000002,
  "entrNm": "플래티어 협력사"
}

{
  "timestamp": "2026-01-01T00:00:00.000Z",
  "code": "text",
  "message": "text",
  "isProcess": true,
  "payload": "text",
  "error": true,
  "errors": [
    {
      "field": "text",
      "message": "text"
    }
  ]
}