> For the complete documentation index, see [llms.txt](https://tech.x2bee.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://tech.x2bee.com/api/api-en/back-office-api-reference/cs-bo-api/product-q-and-a-transfer.md).

# Product Q\&A Transfer

## Transfer Product Q\&A Consultation to Customer Center Consultation

> \## Function Description\
> \* Transfers a Product Q\&A consultation to a customer center consultation.\
> \---\
> \## Detailed Description\
> \* Transfers a Product Q\&A consultation inquired about a product to a customer center consultation.\
> \* BO administrators can perform the transfer; customer center administrators cannot.<br>

```json
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```
