> For the complete documentation index, see [llms.txt](https://tech.x2bee.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://tech.x2bee.com/api/api-en/back-office-api-reference/cs-bo-api/consultation-ai-management.md).
# Consultation AI Management
## Modify AI Analysis Suggested Response Application Status
> \## Function Description\
> \* Registers whether the suggested response from the consultation AI analysis information is applied to the consultation response.\
> \---\
> \## Detailed Description\
> \* Suggested response application is only available for 1:1 Inquiry and Product Q\&A consultations.
```json
{"openapi":"3.1.0","info":{"title":"X2BEE BO API","version":"v1"},"servers":[{"url":"https://api-bo.x2bee.com/api/bo/","description":"prd"}],"security":[{"accessToken":[]}],"components":{"securitySchemes":{"accessToken":{"type":"http","name":"accessToken","scheme":"bearer","bearerFormat":"JWT"}},"schemas":{"CounselAIAnalysisRequest":{"type":"object","description":"Customer Consultation AI Analysis Request DTO","properties":{"ccnNo":{"type":"string","description":"Consultation No."},"counselGoodsInfo":{"$ref":"#/components/schemas/CounselGoodsInfo","description":"Consultation Product"},"startAnalyDt":{"type":"string","description":"Analysis Start Date"},"endAnalyDt":{"type":"string","description":"Analysis End Date"},"goodsAnalyIncYn":{"type":"string","description":"Product Analysis Inclusion Status"}}},"CounselGoodsInfo":{"type":"object","description":"Consultation Target Product Information DTO","properties":{"custCnslSeq":{"type":"string","description":"Customer Consultation Sequence No."},"ordNo":{"type":"string","description":"Order No."},"goodsNo":{"type":"string","description":"Product No."},"goodsNm":{"type":"string","description":"Product Name"},"itmNo":{"type":"string","description":"Item No."},"itmNm":{"type":"string","description":"Item Name"},"stdCtgNm":{"type":"string","description":"Standard Category Name"},"entrNm":{"type":"string","description":"Vendor Name"}}},"ResponseString":{"type":"object","properties":{"timestamp":{"type":"string","format":"date-time","description":"result time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"type":"string","description":"payload"},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}},"ValidationError":{"type":"object","properties":{"field":{"type":"string","description":"field"},"message":{"type":"string","description":"field message"}}},"Response":{"type":"object","properties":{"timestamp":{"type":"string","format":"date-time","description":"result time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"description":"payload"},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}}}},"paths":{"/v2/customerservice/ai/updateCustomerAIAnalysisHist":{"post":{"tags":["Consultation AI Management"],"summary":"Modify AI Analysis Suggested Response Application Status","description":"## Function Description\n* Registers whether the suggested response from the consultation AI analysis information is applied to the consultation response.\n---\n## Detailed Description\n* Suggested response application is only available for 1:1 Inquiry and Product Q&A consultations.\n","operationId":"updateCustomerAIAnalysisHist","requestBody":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/CounselAIAnalysisRequest"}}},"required":true},"responses":{"200":{"description":"Success","content":{"*/*":{"schema":{"$ref":"#/components/schemas/ResponseString"}}}},"900":{"description":"Business processing error details","content":{"*/*":{"schema":{"$ref":"#/components/schemas/Response"}}}}}}}}}
```
## AI Analysis of Consultation Response Plan
> \## Function Description\
> Suggests a response plan based on AI analysis results for the consultation, customer, and product reviews.\
> \
\
\
> \---\
> \## Detailed Content\
> \* Calls the AI response plan analysis API with the consultation information and the customer/product AI analysis results as parameters.\
\
\
> ( Call URL : /api/ai/bo/v1/member\_response\_plan )
```json
{"openapi":"3.1.0","info":{"title":"X2BEE BO API","version":"v1"},"servers":[{"url":"https://api-bo.x2bee.com/api/bo/","description":"prd"}],"security":[{"accessToken":[]}],"components":{"securitySchemes":{"accessToken":{"type":"http","name":"accessToken","scheme":"bearer","bearerFormat":"JWT"}},"schemas":{"CounselAIAnalysisRequest":{"type":"object","description":"Customer Consultation AI Analysis Request DTO","properties":{"ccnNo":{"type":"string","description":"Consultation No."},"counselGoodsInfo":{"$ref":"#/components/schemas/CounselGoodsInfo","description":"Consultation Product"},"startAnalyDt":{"type":"string","description":"Analysis Start Date"},"endAnalyDt":{"type":"string","description":"Analysis End Date"},"goodsAnalyIncYn":{"type":"string","description":"Product Analysis Inclusion Status"}}},"CounselGoodsInfo":{"type":"object","description":"Consultation Target Product Information DTO","properties":{"custCnslSeq":{"type":"string","description":"Customer Consultation Sequence No."},"ordNo":{"type":"string","description":"Order No."},"goodsNo":{"type":"string","description":"Product No."},"goodsNm":{"type":"string","description":"Product Name"},"itmNo":{"type":"string","description":"Item No."},"itmNm":{"type":"string","description":"Item Name"},"stdCtgNm":{"type":"string","description":"Standard Category Name"},"entrNm":{"type":"string","description":"Vendor Name"}}},"CounselAIAnalysisResponse":{"type":"object","description":"Customer Consultation AI Analysis Response DTO","properties":{"counselInfo":{"$ref":"#/components/schemas/CounselInfo","description":"Consultation Information"},"analysisResult":{"$ref":"#/components/schemas/CounselAIAnalysisResult","description":"Consultation AI Analysis Result"}}},"CounselInfo":{"type":"object","description":"Consultation Information DTO","properties":{"ccnNo":{"type":"string","description":"Consultation No."},"mbrNo":{"type":"string","description":"Member No."},"mbrNm":{"type":"string","description":"Member Name"},"brth":{"type":"string","description":"Date of Birth"},"sexGbCdNm":{"type":"string","description":"Gender Type Code Name (ME017)"},"accpTypCd":{"type":"string","description":"Reception Type Code"},"custInqTyp":{"type":"string","description":"Customer Inquiry Type"},"accpCont":{"type":"string","description":"Receipt Details"},"counselGoodsList":{"type":"array","description":"Consultation Product List","items":{"$ref":"#/components/schemas/CounselGoodsInfo"}},"startAnalyDt":{"type":"string","description":"Analysis Start Date"},"endAnalyDt":{"type":"string","description":"Analysis End Date"}}},"CounselAIAnalysisResult":{"type":"object","description":"Consultation AI Analysis Result DTO","properties":{"reviewPoint":{"type":"number","format":"float","description":"Analyzed Review Score"},"reviewCount":{"type":"integer","format":"int32","description":"Analyzed Review Count"},"inquiryCount":{"type":"integer","format":"int32","description":"Analyzed 1:1 Inquiry Count"},"goodsQnaCount":{"type":"integer","format":"int32","description":"Analyzed Product Q&A Count"},"orderCount":{"type":"integer","format":"int32","description":"Analyzed Order Count"},"aiAnalyNo":{"type":"string","description":"Analysis No."},"analyDtm":{"type":"string","description":"Analysis Date/Time"},"analyOrderResult":{"type":"string","description":"Customer Purchase Tendency Analysis Content"},"analyResultPositive":{"type":"string","description":"Customer Positive Tendency Generation"},"analyResultNegative":{"type":"string","description":"Customer Negative Tendency Generation"},"analyResultResponse":{"type":"string","description":"Customer Response Guidelines"},"analyGoodsResultPositive":{"type":"string","description":"Customer Review Positive Analysis Content"},"analyGoodsResultNegative":{"type":"string","description":"Customer Review Negative Analysis Content"},"analyResultAnswer":{"type":"string","description":"Suggested Response"},"analyOrderResultSumr":{"type":"string","description":"Customer Purchase Tendency Analysis Summary"},"analyGoodsReviewSumr":{"type":"string","description":"Customer Review Analysis Summary"},"consultingContSumr":{"type":"string","description":"Inquiry Content Summary"},"analyResultAnswerSumr":{"type":"string","description":"Suggested Response"},"startAnalyDt":{"type":"string","description":"Analysis Start Date"},"endAnalyDt":{"type":"string","description":"Analysis End Date"},"goodsAnalyIncYn":{"type":"string","description":"Product Analysis Inclusion Status"},"writeReviewCount":{"type":"integer","format":"int32","description":"Number of Reviews Written"},"memberCount":{"type":"integer","format":"int32","description":"Number of Reviews Written"},"defaultResult":{"description":"Consultation AI Analysis Result DTO","writeOnly":true}}},"Response":{"type":"object","properties":{"timestamp":{"type":"string","format":"date-time","description":"result time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"description":"payload"},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}},"ValidationError":{"type":"object","properties":{"field":{"type":"string","description":"field"},"message":{"type":"string","description":"field message"}}}}},"paths":{"/v2/customerservice/ai/generateResponsePlanAIAnalysis":{"post":{"tags":["Consultation AI Management"],"summary":"AI Analysis of Consultation Response Plan","description":"## Function Description\nSuggests a response plan based on AI analysis results for the consultation, customer, and product reviews.\n
\n---\n## Detailed Content\n* Calls the AI response plan analysis API with the consultation information and the customer/product AI analysis results as parameters.
\n( Call URL : /api/ai/bo/v1/member_response_plan )\n","operationId":"generateResponsePlanAIAnalysis","requestBody":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/CounselAIAnalysisRequest"}}},"required":true},"responses":{"200":{"description":"Success","content":{"*/*":{"schema":{"$ref":"#/components/schemas/CounselAIAnalysisResponse"}}}},"900":{"description":"Business processing error details","content":{"*/*":{"schema":{"$ref":"#/components/schemas/Response"}}}}}}}}}
```
## AI Analysis of Consultation Product
> \## Function Description\
> Analyzes product reviews for a single product related to a consultation.\
> \
\
\
> \---\
> \## Detailed Content\
> \* Analyzes the review content written for the selected product.\
\
\
> \* Classifies reviews as positive or negative based on their content and derives a rating.\
\
\
> \* Calls the AI analysis API with the product information and review list as parameters.\
\
\
> ( Call URL : /api/ai/bo/v1/goods\_review\_tendency )
```json
{"openapi":"3.1.0","info":{"title":"X2BEE BO API","version":"v1"},"servers":[{"url":"https://api-bo.x2bee.com/api/bo/","description":"prd"}],"security":[{"accessToken":[]}],"components":{"securitySchemes":{"accessToken":{"type":"http","name":"accessToken","scheme":"bearer","bearerFormat":"JWT"}},"schemas":{"CounselAIAnalysisRequest":{"type":"object","description":"Customer Consultation AI Analysis Request DTO","properties":{"ccnNo":{"type":"string","description":"Consultation No."},"counselGoodsInfo":{"$ref":"#/components/schemas/CounselGoodsInfo","description":"Consultation Product"},"startAnalyDt":{"type":"string","description":"Analysis Start Date"},"endAnalyDt":{"type":"string","description":"Analysis End Date"},"goodsAnalyIncYn":{"type":"string","description":"Product Analysis Inclusion Status"}}},"CounselGoodsInfo":{"type":"object","description":"Consultation Target Product Information DTO","properties":{"custCnslSeq":{"type":"string","description":"Customer Consultation Sequence No."},"ordNo":{"type":"string","description":"Order No."},"goodsNo":{"type":"string","description":"Product No."},"goodsNm":{"type":"string","description":"Product Name"},"itmNo":{"type":"string","description":"Item No."},"itmNm":{"type":"string","description":"Item Name"},"stdCtgNm":{"type":"string","description":"Standard Category Name"},"entrNm":{"type":"string","description":"Vendor Name"}}},"CounselAIAnalysisResponse":{"type":"object","description":"Customer Consultation AI Analysis Response DTO","properties":{"counselInfo":{"$ref":"#/components/schemas/CounselInfo","description":"Consultation Information"},"analysisResult":{"$ref":"#/components/schemas/CounselAIAnalysisResult","description":"Consultation AI Analysis Result"}}},"CounselInfo":{"type":"object","description":"Consultation Information DTO","properties":{"ccnNo":{"type":"string","description":"Consultation No."},"mbrNo":{"type":"string","description":"Member No."},"mbrNm":{"type":"string","description":"Member Name"},"brth":{"type":"string","description":"Date of Birth"},"sexGbCdNm":{"type":"string","description":"Gender Type Code Name (ME017)"},"accpTypCd":{"type":"string","description":"Reception Type Code"},"custInqTyp":{"type":"string","description":"Customer Inquiry Type"},"accpCont":{"type":"string","description":"Receipt Details"},"counselGoodsList":{"type":"array","description":"Consultation Product List","items":{"$ref":"#/components/schemas/CounselGoodsInfo"}},"startAnalyDt":{"type":"string","description":"Analysis Start Date"},"endAnalyDt":{"type":"string","description":"Analysis End Date"}}},"CounselAIAnalysisResult":{"type":"object","description":"Consultation AI Analysis Result DTO","properties":{"reviewPoint":{"type":"number","format":"float","description":"Analyzed Review Score"},"reviewCount":{"type":"integer","format":"int32","description":"Analyzed Review Count"},"inquiryCount":{"type":"integer","format":"int32","description":"Analyzed 1:1 Inquiry Count"},"goodsQnaCount":{"type":"integer","format":"int32","description":"Analyzed Product Q&A Count"},"orderCount":{"type":"integer","format":"int32","description":"Analyzed Order Count"},"aiAnalyNo":{"type":"string","description":"Analysis No."},"analyDtm":{"type":"string","description":"Analysis Date/Time"},"analyOrderResult":{"type":"string","description":"Customer Purchase Tendency Analysis Content"},"analyResultPositive":{"type":"string","description":"Customer Positive Tendency Generation"},"analyResultNegative":{"type":"string","description":"Customer Negative Tendency Generation"},"analyResultResponse":{"type":"string","description":"Customer Response Guidelines"},"analyGoodsResultPositive":{"type":"string","description":"Customer Review Positive Analysis Content"},"analyGoodsResultNegative":{"type":"string","description":"Customer Review Negative Analysis Content"},"analyResultAnswer":{"type":"string","description":"Suggested Response"},"analyOrderResultSumr":{"type":"string","description":"Customer Purchase Tendency Analysis Summary"},"analyGoodsReviewSumr":{"type":"string","description":"Customer Review Analysis Summary"},"consultingContSumr":{"type":"string","description":"Inquiry Content Summary"},"analyResultAnswerSumr":{"type":"string","description":"Suggested Response"},"startAnalyDt":{"type":"string","description":"Analysis Start Date"},"endAnalyDt":{"type":"string","description":"Analysis End Date"},"goodsAnalyIncYn":{"type":"string","description":"Product Analysis Inclusion Status"},"writeReviewCount":{"type":"integer","format":"int32","description":"Number of Reviews Written"},"memberCount":{"type":"integer","format":"int32","description":"Number of Reviews Written"},"defaultResult":{"description":"Consultation AI Analysis Result DTO","writeOnly":true}}},"Response":{"type":"object","properties":{"timestamp":{"type":"string","format":"date-time","description":"result time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"description":"payload"},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}},"ValidationError":{"type":"object","properties":{"field":{"type":"string","description":"field"},"message":{"type":"string","description":"field message"}}}}},"paths":{"/v2/customerservice/ai/generateGoodsReviewAIAnalysis":{"post":{"tags":["Consultation AI Management"],"summary":"AI Analysis of Consultation Product","description":"## Function Description\nAnalyzes product reviews for a single product related to a consultation.\n
\n---\n## Detailed Content\n* Analyzes the review content written for the selected product.
\n* Classifies reviews as positive or negative based on their content and derives a rating.
\n* Calls the AI analysis API with the product information and review list as parameters.
\n( Call URL : /api/ai/bo/v1/goods_review_tendency )\n","operationId":"generateGoodsReviewAIAnalysis","requestBody":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/CounselAIAnalysisRequest"}}},"required":true},"responses":{"200":{"description":"Success","content":{"*/*":{"schema":{"$ref":"#/components/schemas/CounselAIAnalysisResponse"}}}},"900":{"description":"Business processing error details","content":{"*/*":{"schema":{"$ref":"#/components/schemas/Response"}}}}}}}}}
```
## Integrated Customer Consultation AI Analysis (XGEN)
> \## Function Description\
> Performs customer tendency, product review, and response plan analysis all at once with a single call to the XGEN integrated workflow (customer-counseling-analysis).\
> \
\
\
> \---\
> \## Detailed Content\
> \* Runs customer tendency analysis, product review analysis, and member response planning as a single chained execution within one XGEN workflow.\
\
\
> \* The request spec is identical to the existing generateCustomerAIAnalysis / generateGoodsReviewAIAnalysis.
```json
{"openapi":"3.1.0","info":{"title":"X2BEE BO API","version":"v1"},"servers":[{"url":"https://api-bo.x2bee.com/api/bo/","description":"prd"}],"security":[{"accessToken":[]}],"components":{"securitySchemes":{"accessToken":{"type":"http","name":"accessToken","scheme":"bearer","bearerFormat":"JWT"}},"schemas":{"CounselAIAnalysisRequest":{"type":"object","description":"Customer Consultation AI Analysis Request DTO","properties":{"ccnNo":{"type":"string","description":"Consultation No."},"counselGoodsInfo":{"$ref":"#/components/schemas/CounselGoodsInfo","description":"Consultation Product"},"startAnalyDt":{"type":"string","description":"Analysis Start Date"},"endAnalyDt":{"type":"string","description":"Analysis End Date"},"goodsAnalyIncYn":{"type":"string","description":"Product Analysis Inclusion Status"}}},"CounselGoodsInfo":{"type":"object","description":"Consultation Target Product Information DTO","properties":{"custCnslSeq":{"type":"string","description":"Customer Consultation Sequence No."},"ordNo":{"type":"string","description":"Order No."},"goodsNo":{"type":"string","description":"Product No."},"goodsNm":{"type":"string","description":"Product Name"},"itmNo":{"type":"string","description":"Item No."},"itmNm":{"type":"string","description":"Item Name"},"stdCtgNm":{"type":"string","description":"Standard Category Name"},"entrNm":{"type":"string","description":"Vendor Name"}}},"CounselAIAnalysisResponse":{"type":"object","description":"Customer Consultation AI Analysis Response DTO","properties":{"counselInfo":{"$ref":"#/components/schemas/CounselInfo","description":"Consultation Information"},"analysisResult":{"$ref":"#/components/schemas/CounselAIAnalysisResult","description":"Consultation AI Analysis Result"}}},"CounselInfo":{"type":"object","description":"Consultation Information DTO","properties":{"ccnNo":{"type":"string","description":"Consultation No."},"mbrNo":{"type":"string","description":"Member No."},"mbrNm":{"type":"string","description":"Member Name"},"brth":{"type":"string","description":"Date of Birth"},"sexGbCdNm":{"type":"string","description":"Gender Type Code Name (ME017)"},"accpTypCd":{"type":"string","description":"Reception Type Code"},"custInqTyp":{"type":"string","description":"Customer Inquiry Type"},"accpCont":{"type":"string","description":"Receipt Details"},"counselGoodsList":{"type":"array","description":"Consultation Product List","items":{"$ref":"#/components/schemas/CounselGoodsInfo"}},"startAnalyDt":{"type":"string","description":"Analysis Start Date"},"endAnalyDt":{"type":"string","description":"Analysis End Date"}}},"CounselAIAnalysisResult":{"type":"object","description":"Consultation AI Analysis Result DTO","properties":{"reviewPoint":{"type":"number","format":"float","description":"Analyzed Review Score"},"reviewCount":{"type":"integer","format":"int32","description":"Analyzed Review Count"},"inquiryCount":{"type":"integer","format":"int32","description":"Analyzed 1:1 Inquiry Count"},"goodsQnaCount":{"type":"integer","format":"int32","description":"Analyzed Product Q&A Count"},"orderCount":{"type":"integer","format":"int32","description":"Analyzed Order Count"},"aiAnalyNo":{"type":"string","description":"Analysis No."},"analyDtm":{"type":"string","description":"Analysis Date/Time"},"analyOrderResult":{"type":"string","description":"Customer Purchase Tendency Analysis Content"},"analyResultPositive":{"type":"string","description":"Customer Positive Tendency Generation"},"analyResultNegative":{"type":"string","description":"Customer Negative Tendency Generation"},"analyResultResponse":{"type":"string","description":"Customer Response Guidelines"},"analyGoodsResultPositive":{"type":"string","description":"Customer Review Positive Analysis Content"},"analyGoodsResultNegative":{"type":"string","description":"Customer Review Negative Analysis Content"},"analyResultAnswer":{"type":"string","description":"Suggested Response"},"analyOrderResultSumr":{"type":"string","description":"Customer Purchase Tendency Analysis Summary"},"analyGoodsReviewSumr":{"type":"string","description":"Customer Review Analysis Summary"},"consultingContSumr":{"type":"string","description":"Inquiry Content Summary"},"analyResultAnswerSumr":{"type":"string","description":"Suggested Response"},"startAnalyDt":{"type":"string","description":"Analysis Start Date"},"endAnalyDt":{"type":"string","description":"Analysis End Date"},"goodsAnalyIncYn":{"type":"string","description":"Product Analysis Inclusion Status"},"writeReviewCount":{"type":"integer","format":"int32","description":"Number of Reviews Written"},"memberCount":{"type":"integer","format":"int32","description":"Number of Reviews Written"},"defaultResult":{"description":"Consultation AI Analysis Result DTO","writeOnly":true}}},"Response":{"type":"object","properties":{"timestamp":{"type":"string","format":"date-time","description":"result time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"description":"payload"},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}},"ValidationError":{"type":"object","properties":{"field":{"type":"string","description":"field"},"message":{"type":"string","description":"field message"}}}}},"paths":{"/v2/customerservice/ai/generateCustomerCounselingAnalysis":{"post":{"tags":["Consultation AI Management"],"summary":"Integrated Customer Consultation AI Analysis (XGEN)","description":"## Function Description\nPerforms customer tendency, product review, and response plan analysis all at once with a single call to the XGEN integrated workflow (customer-counseling-analysis).\n
\n---\n## Detailed Content\n* Runs customer tendency analysis, product review analysis, and member response planning as a single chained execution within one XGEN workflow.
\n* The request spec is identical to the existing generateCustomerAIAnalysis / generateGoodsReviewAIAnalysis.\n","operationId":"generateCustomerCounselingAnalysis","requestBody":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/CounselAIAnalysisRequest"}}},"required":true},"responses":{"200":{"description":"Success","content":{"*/*":{"schema":{"$ref":"#/components/schemas/CounselAIAnalysisResponse"}}}},"900":{"description":"Business processing error details","content":{"*/*":{"schema":{"$ref":"#/components/schemas/Response"}}}}}}}}}
```
## AI Analysis of Consultation Customer
> \## Function Description\
> Analyzes customer tendencies based on the consultation customer's order history and review content.\
> \
\
\
> \---\
> \## Detailed Content\
> \* Retrieves up to 100 records of the consultation customer's order, order cancellation, exchange, and return history, sorted in descending order by order received date.\
\
\
> \* If a review was written for an ordered product, retrieves the review history.\
\
\
> \* Calls the AI analysis API with the consultation information, order history, and review content as parameters.\
\
\
> ( Call URL : /api/ai/bo/v1/member\_goods\_purchase\_tendency )
```json
{"openapi":"3.1.0","info":{"title":"X2BEE BO API","version":"v1"},"servers":[{"url":"https://api-bo.x2bee.com/api/bo/","description":"prd"}],"security":[{"accessToken":[]}],"components":{"securitySchemes":{"accessToken":{"type":"http","name":"accessToken","scheme":"bearer","bearerFormat":"JWT"}},"schemas":{"CounselAIAnalysisRequest":{"type":"object","description":"Customer Consultation AI Analysis Request DTO","properties":{"ccnNo":{"type":"string","description":"Consultation No."},"counselGoodsInfo":{"$ref":"#/components/schemas/CounselGoodsInfo","description":"Consultation Product"},"startAnalyDt":{"type":"string","description":"Analysis Start Date"},"endAnalyDt":{"type":"string","description":"Analysis End Date"},"goodsAnalyIncYn":{"type":"string","description":"Product Analysis Inclusion Status"}}},"CounselGoodsInfo":{"type":"object","description":"Consultation Target Product Information DTO","properties":{"custCnslSeq":{"type":"string","description":"Customer Consultation Sequence No."},"ordNo":{"type":"string","description":"Order No."},"goodsNo":{"type":"string","description":"Product No."},"goodsNm":{"type":"string","description":"Product Name"},"itmNo":{"type":"string","description":"Item No."},"itmNm":{"type":"string","description":"Item Name"},"stdCtgNm":{"type":"string","description":"Standard Category Name"},"entrNm":{"type":"string","description":"Vendor Name"}}},"CounselAIAnalysisResponse":{"type":"object","description":"Customer Consultation AI Analysis Response DTO","properties":{"counselInfo":{"$ref":"#/components/schemas/CounselInfo","description":"Consultation Information"},"analysisResult":{"$ref":"#/components/schemas/CounselAIAnalysisResult","description":"Consultation AI Analysis Result"}}},"CounselInfo":{"type":"object","description":"Consultation Information DTO","properties":{"ccnNo":{"type":"string","description":"Consultation No."},"mbrNo":{"type":"string","description":"Member No."},"mbrNm":{"type":"string","description":"Member Name"},"brth":{"type":"string","description":"Date of Birth"},"sexGbCdNm":{"type":"string","description":"Gender Type Code Name (ME017)"},"accpTypCd":{"type":"string","description":"Reception Type Code"},"custInqTyp":{"type":"string","description":"Customer Inquiry Type"},"accpCont":{"type":"string","description":"Receipt Details"},"counselGoodsList":{"type":"array","description":"Consultation Product List","items":{"$ref":"#/components/schemas/CounselGoodsInfo"}},"startAnalyDt":{"type":"string","description":"Analysis Start Date"},"endAnalyDt":{"type":"string","description":"Analysis End Date"}}},"CounselAIAnalysisResult":{"type":"object","description":"Consultation AI Analysis Result DTO","properties":{"reviewPoint":{"type":"number","format":"float","description":"Analyzed Review Score"},"reviewCount":{"type":"integer","format":"int32","description":"Analyzed Review Count"},"inquiryCount":{"type":"integer","format":"int32","description":"Analyzed 1:1 Inquiry Count"},"goodsQnaCount":{"type":"integer","format":"int32","description":"Analyzed Product Q&A Count"},"orderCount":{"type":"integer","format":"int32","description":"Analyzed Order Count"},"aiAnalyNo":{"type":"string","description":"Analysis No."},"analyDtm":{"type":"string","description":"Analysis Date/Time"},"analyOrderResult":{"type":"string","description":"Customer Purchase Tendency Analysis Content"},"analyResultPositive":{"type":"string","description":"Customer Positive Tendency Generation"},"analyResultNegative":{"type":"string","description":"Customer Negative Tendency Generation"},"analyResultResponse":{"type":"string","description":"Customer Response Guidelines"},"analyGoodsResultPositive":{"type":"string","description":"Customer Review Positive Analysis Content"},"analyGoodsResultNegative":{"type":"string","description":"Customer Review Negative Analysis Content"},"analyResultAnswer":{"type":"string","description":"Suggested Response"},"analyOrderResultSumr":{"type":"string","description":"Customer Purchase Tendency Analysis Summary"},"analyGoodsReviewSumr":{"type":"string","description":"Customer Review Analysis Summary"},"consultingContSumr":{"type":"string","description":"Inquiry Content Summary"},"analyResultAnswerSumr":{"type":"string","description":"Suggested Response"},"startAnalyDt":{"type":"string","description":"Analysis Start Date"},"endAnalyDt":{"type":"string","description":"Analysis End Date"},"goodsAnalyIncYn":{"type":"string","description":"Product Analysis Inclusion Status"},"writeReviewCount":{"type":"integer","format":"int32","description":"Number of Reviews Written"},"memberCount":{"type":"integer","format":"int32","description":"Number of Reviews Written"},"defaultResult":{"description":"Consultation AI Analysis Result DTO","writeOnly":true}}},"Response":{"type":"object","properties":{"timestamp":{"type":"string","format":"date-time","description":"result time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"description":"payload"},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}},"ValidationError":{"type":"object","properties":{"field":{"type":"string","description":"field"},"message":{"type":"string","description":"field message"}}}}},"paths":{"/v2/customerservice/ai/generateCustomerAIAnalysis":{"post":{"tags":["Consultation AI Management"],"summary":"AI Analysis of Consultation Customer","description":"## Function Description\nAnalyzes customer tendencies based on the consultation customer's order history and review content.\n
\n---\n## Detailed Content\n* Retrieves up to 100 records of the consultation customer's order, order cancellation, exchange, and return history, sorted in descending order by order received date.
\n* If a review was written for an ordered product, retrieves the review history.
\n* Calls the AI analysis API with the consultation information, order history, and review content as parameters.
\n( Call URL : /api/ai/bo/v1/member_goods_purchase_tendency )\n","operationId":"generateCustomerAIAnalysis","requestBody":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/CounselAIAnalysisRequest"}}},"required":true},"responses":{"200":{"description":"Success","content":{"*/*":{"schema":{"$ref":"#/components/schemas/CounselAIAnalysisResponse"}}}},"900":{"description":"Business processing error details","content":{"*/*":{"schema":{"$ref":"#/components/schemas/Response"}}}}}}}}}
```
## Modify AI Analysis Suggested Response Application Status
> \## Function Description\
> \* Registers whether the suggested response from the consultation AI analysis information is applied to the consultation response.\
> \---\
> \## Detailed Description\
> \* Suggested response application is only available for 1:1 Inquiry and Product Q\&A consultations.
```json
{"openapi":"3.1.0","info":{"title":"X2BEE BO API","version":"v1"},"servers":[{"url":"https://api-bo.x2bee.com/api/bo/","description":"prd"}],"security":[{"accessToken":[]}],"components":{"securitySchemes":{"accessToken":{"type":"http","name":"accessToken","scheme":"bearer","bearerFormat":"JWT"}},"schemas":{"CounselAIAnalysisRequest":{"type":"object","description":"Customer Consultation AI Analysis Request DTO","properties":{"ccnNo":{"type":"string","description":"Consultation No."},"counselGoodsInfo":{"$ref":"#/components/schemas/CounselGoodsInfo","description":"Consultation Product"},"startAnalyDt":{"type":"string","description":"Analysis Start Date"},"endAnalyDt":{"type":"string","description":"Analysis End Date"},"goodsAnalyIncYn":{"type":"string","description":"Product Analysis Inclusion Status"}}},"CounselGoodsInfo":{"type":"object","description":"Consultation Target Product Information DTO","properties":{"custCnslSeq":{"type":"string","description":"Customer Consultation Sequence No."},"ordNo":{"type":"string","description":"Order No."},"goodsNo":{"type":"string","description":"Product No."},"goodsNm":{"type":"string","description":"Product Name"},"itmNo":{"type":"string","description":"Item No."},"itmNm":{"type":"string","description":"Item Name"},"stdCtgNm":{"type":"string","description":"Standard Category Name"},"entrNm":{"type":"string","description":"Vendor Name"}}},"ResponseString":{"type":"object","properties":{"timestamp":{"type":"string","format":"date-time","description":"result time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"type":"string","description":"payload"},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}},"ValidationError":{"type":"object","properties":{"field":{"type":"string","description":"field"},"message":{"type":"string","description":"field message"}}},"Response":{"type":"object","properties":{"timestamp":{"type":"string","format":"date-time","description":"result time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"description":"payload"},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}}}},"paths":{"/v1/customerservice/ai/updateCustomerAIAnalysisHist":{"post":{"tags":["Consultation AI Management"],"summary":"Modify AI Analysis Suggested Response Application Status","description":"## Function Description\n* Registers whether the suggested response from the consultation AI analysis information is applied to the consultation response.\n---\n## Detailed Description\n* Suggested response application is only available for 1:1 Inquiry and Product Q&A consultations.\n","operationId":"updateCustomerAIAnalysisHist_1","requestBody":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/CounselAIAnalysisRequest"}}},"required":true},"responses":{"200":{"description":"Success","content":{"*/*":{"schema":{"$ref":"#/components/schemas/ResponseString"}}}},"900":{"description":"Business processing error details","content":{"*/*":{"schema":{"$ref":"#/components/schemas/Response"}}}}}}}}}
```
## AI Analysis of Consultation Response Plan
> \## Function Description\
> Suggests a response plan based on AI analysis results for the consultation, customer, and product reviews.\
> \
\
\
> \---\
> \## Detailed Content\
> \* Calls the AI response plan analysis API with the consultation information and the customer/product AI analysis results as parameters.\
\
\
> ( Call URL : /api/ai/bo/v1/member\_response\_plan )
```json
{"openapi":"3.1.0","info":{"title":"X2BEE BO API","version":"v1"},"servers":[{"url":"https://api-bo.x2bee.com/api/bo/","description":"prd"}],"security":[{"accessToken":[]}],"components":{"securitySchemes":{"accessToken":{"type":"http","name":"accessToken","scheme":"bearer","bearerFormat":"JWT"}},"schemas":{"CounselAIAnalysisRequest":{"type":"object","description":"Customer Consultation AI Analysis Request DTO","properties":{"ccnNo":{"type":"string","description":"Consultation No."},"counselGoodsInfo":{"$ref":"#/components/schemas/CounselGoodsInfo","description":"Consultation Product"},"startAnalyDt":{"type":"string","description":"Analysis Start Date"},"endAnalyDt":{"type":"string","description":"Analysis End Date"},"goodsAnalyIncYn":{"type":"string","description":"Product Analysis Inclusion Status"}}},"CounselGoodsInfo":{"type":"object","description":"Consultation Target Product Information DTO","properties":{"custCnslSeq":{"type":"string","description":"Customer Consultation Sequence No."},"ordNo":{"type":"string","description":"Order No."},"goodsNo":{"type":"string","description":"Product No."},"goodsNm":{"type":"string","description":"Product Name"},"itmNo":{"type":"string","description":"Item No."},"itmNm":{"type":"string","description":"Item Name"},"stdCtgNm":{"type":"string","description":"Standard Category Name"},"entrNm":{"type":"string","description":"Vendor Name"}}},"CounselAIAnalysisResponse":{"type":"object","description":"Customer Consultation AI Analysis Response DTO","properties":{"counselInfo":{"$ref":"#/components/schemas/CounselInfo","description":"Consultation Information"},"analysisResult":{"$ref":"#/components/schemas/CounselAIAnalysisResult","description":"Consultation AI Analysis Result"}}},"CounselInfo":{"type":"object","description":"Consultation Information DTO","properties":{"ccnNo":{"type":"string","description":"Consultation No."},"mbrNo":{"type":"string","description":"Member No."},"mbrNm":{"type":"string","description":"Member Name"},"brth":{"type":"string","description":"Date of Birth"},"sexGbCdNm":{"type":"string","description":"Gender Type Code Name (ME017)"},"accpTypCd":{"type":"string","description":"Reception Type Code"},"custInqTyp":{"type":"string","description":"Customer Inquiry Type"},"accpCont":{"type":"string","description":"Receipt Details"},"counselGoodsList":{"type":"array","description":"Consultation Product List","items":{"$ref":"#/components/schemas/CounselGoodsInfo"}},"startAnalyDt":{"type":"string","description":"Analysis Start Date"},"endAnalyDt":{"type":"string","description":"Analysis End Date"}}},"CounselAIAnalysisResult":{"type":"object","description":"Consultation AI Analysis Result DTO","properties":{"reviewPoint":{"type":"number","format":"float","description":"Analyzed Review Score"},"reviewCount":{"type":"integer","format":"int32","description":"Analyzed Review Count"},"inquiryCount":{"type":"integer","format":"int32","description":"Analyzed 1:1 Inquiry Count"},"goodsQnaCount":{"type":"integer","format":"int32","description":"Analyzed Product Q&A Count"},"orderCount":{"type":"integer","format":"int32","description":"Analyzed Order Count"},"aiAnalyNo":{"type":"string","description":"Analysis No."},"analyDtm":{"type":"string","description":"Analysis Date/Time"},"analyOrderResult":{"type":"string","description":"Customer Purchase Tendency Analysis Content"},"analyResultPositive":{"type":"string","description":"Customer Positive Tendency Generation"},"analyResultNegative":{"type":"string","description":"Customer Negative Tendency Generation"},"analyResultResponse":{"type":"string","description":"Customer Response Guidelines"},"analyGoodsResultPositive":{"type":"string","description":"Customer Review Positive Analysis Content"},"analyGoodsResultNegative":{"type":"string","description":"Customer Review Negative Analysis Content"},"analyResultAnswer":{"type":"string","description":"Suggested Response"},"analyOrderResultSumr":{"type":"string","description":"Customer Purchase Tendency Analysis Summary"},"analyGoodsReviewSumr":{"type":"string","description":"Customer Review Analysis Summary"},"consultingContSumr":{"type":"string","description":"Inquiry Content Summary"},"analyResultAnswerSumr":{"type":"string","description":"Suggested Response"},"startAnalyDt":{"type":"string","description":"Analysis Start Date"},"endAnalyDt":{"type":"string","description":"Analysis End Date"},"goodsAnalyIncYn":{"type":"string","description":"Product Analysis Inclusion Status"},"writeReviewCount":{"type":"integer","format":"int32","description":"Number of Reviews Written"},"memberCount":{"type":"integer","format":"int32","description":"Number of Reviews Written"},"defaultResult":{"description":"Consultation AI Analysis Result DTO","writeOnly":true}}},"Response":{"type":"object","properties":{"timestamp":{"type":"string","format":"date-time","description":"result time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"description":"payload"},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}},"ValidationError":{"type":"object","properties":{"field":{"type":"string","description":"field"},"message":{"type":"string","description":"field message"}}}}},"paths":{"/v1/customerservice/ai/generateResponsePlanAIAnalysis":{"post":{"tags":["Consultation AI Management"],"summary":"AI Analysis of Consultation Response Plan","description":"## Function Description\nSuggests a response plan based on AI analysis results for the consultation, customer, and product reviews.\n
\n---\n## Detailed Content\n* Calls the AI response plan analysis API with the consultation information and the customer/product AI analysis results as parameters.
\n( Call URL : /api/ai/bo/v1/member_response_plan )\n","operationId":"generateResponsePlanAIAnalysis_1","requestBody":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/CounselAIAnalysisRequest"}}},"required":true},"responses":{"200":{"description":"Success","content":{"*/*":{"schema":{"$ref":"#/components/schemas/CounselAIAnalysisResponse"}}}},"900":{"description":"Business processing error details","content":{"*/*":{"schema":{"$ref":"#/components/schemas/Response"}}}}}}}}}
```
## AI Analysis of Consultation Product
> \## Function Description\
> Analyzes product reviews for a single product related to a consultation.\
> \
\
\
> \---\
> \## Detailed Content\
> \* Analyzes the review content written for the selected product.\
\
\
> \* Classifies reviews as positive or negative based on their content and derives a rating.\
\
\
> \* Calls the AI analysis API with the product information and review list as parameters.\
\
\
> ( Call URL : /api/ai/bo/v1/goods\_review\_tendency )
```json
{"openapi":"3.1.0","info":{"title":"X2BEE BO API","version":"v1"},"servers":[{"url":"https://api-bo.x2bee.com/api/bo/","description":"prd"}],"security":[{"accessToken":[]}],"components":{"securitySchemes":{"accessToken":{"type":"http","name":"accessToken","scheme":"bearer","bearerFormat":"JWT"}},"schemas":{"CounselAIAnalysisRequest":{"type":"object","description":"Customer Consultation AI Analysis Request DTO","properties":{"ccnNo":{"type":"string","description":"Consultation No."},"counselGoodsInfo":{"$ref":"#/components/schemas/CounselGoodsInfo","description":"Consultation Product"},"startAnalyDt":{"type":"string","description":"Analysis Start Date"},"endAnalyDt":{"type":"string","description":"Analysis End Date"},"goodsAnalyIncYn":{"type":"string","description":"Product Analysis Inclusion Status"}}},"CounselGoodsInfo":{"type":"object","description":"Consultation Target Product Information DTO","properties":{"custCnslSeq":{"type":"string","description":"Customer Consultation Sequence No."},"ordNo":{"type":"string","description":"Order No."},"goodsNo":{"type":"string","description":"Product No."},"goodsNm":{"type":"string","description":"Product Name"},"itmNo":{"type":"string","description":"Item No."},"itmNm":{"type":"string","description":"Item Name"},"stdCtgNm":{"type":"string","description":"Standard Category Name"},"entrNm":{"type":"string","description":"Vendor Name"}}},"CounselAIAnalysisResponse":{"type":"object","description":"Customer Consultation AI Analysis Response DTO","properties":{"counselInfo":{"$ref":"#/components/schemas/CounselInfo","description":"Consultation Information"},"analysisResult":{"$ref":"#/components/schemas/CounselAIAnalysisResult","description":"Consultation AI Analysis Result"}}},"CounselInfo":{"type":"object","description":"Consultation Information DTO","properties":{"ccnNo":{"type":"string","description":"Consultation No."},"mbrNo":{"type":"string","description":"Member No."},"mbrNm":{"type":"string","description":"Member Name"},"brth":{"type":"string","description":"Date of Birth"},"sexGbCdNm":{"type":"string","description":"Gender Type Code Name (ME017)"},"accpTypCd":{"type":"string","description":"Reception Type Code"},"custInqTyp":{"type":"string","description":"Customer Inquiry Type"},"accpCont":{"type":"string","description":"Receipt Details"},"counselGoodsList":{"type":"array","description":"Consultation Product List","items":{"$ref":"#/components/schemas/CounselGoodsInfo"}},"startAnalyDt":{"type":"string","description":"Analysis Start Date"},"endAnalyDt":{"type":"string","description":"Analysis End Date"}}},"CounselAIAnalysisResult":{"type":"object","description":"Consultation AI Analysis Result DTO","properties":{"reviewPoint":{"type":"number","format":"float","description":"Analyzed Review Score"},"reviewCount":{"type":"integer","format":"int32","description":"Analyzed Review Count"},"inquiryCount":{"type":"integer","format":"int32","description":"Analyzed 1:1 Inquiry Count"},"goodsQnaCount":{"type":"integer","format":"int32","description":"Analyzed Product Q&A Count"},"orderCount":{"type":"integer","format":"int32","description":"Analyzed Order Count"},"aiAnalyNo":{"type":"string","description":"Analysis No."},"analyDtm":{"type":"string","description":"Analysis Date/Time"},"analyOrderResult":{"type":"string","description":"Customer Purchase Tendency Analysis Content"},"analyResultPositive":{"type":"string","description":"Customer Positive Tendency Generation"},"analyResultNegative":{"type":"string","description":"Customer Negative Tendency Generation"},"analyResultResponse":{"type":"string","description":"Customer Response Guidelines"},"analyGoodsResultPositive":{"type":"string","description":"Customer Review Positive Analysis Content"},"analyGoodsResultNegative":{"type":"string","description":"Customer Review Negative Analysis Content"},"analyResultAnswer":{"type":"string","description":"Suggested Response"},"analyOrderResultSumr":{"type":"string","description":"Customer Purchase Tendency Analysis Summary"},"analyGoodsReviewSumr":{"type":"string","description":"Customer Review Analysis Summary"},"consultingContSumr":{"type":"string","description":"Inquiry Content Summary"},"analyResultAnswerSumr":{"type":"string","description":"Suggested Response"},"startAnalyDt":{"type":"string","description":"Analysis Start Date"},"endAnalyDt":{"type":"string","description":"Analysis End Date"},"goodsAnalyIncYn":{"type":"string","description":"Product Analysis Inclusion Status"},"writeReviewCount":{"type":"integer","format":"int32","description":"Number of Reviews Written"},"memberCount":{"type":"integer","format":"int32","description":"Number of Reviews Written"},"defaultResult":{"description":"Consultation AI Analysis Result DTO","writeOnly":true}}},"Response":{"type":"object","properties":{"timestamp":{"type":"string","format":"date-time","description":"result time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"description":"payload"},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}},"ValidationError":{"type":"object","properties":{"field":{"type":"string","description":"field"},"message":{"type":"string","description":"field message"}}}}},"paths":{"/v1/customerservice/ai/generateGoodsReviewAIAnalysis":{"post":{"tags":["Consultation AI Management"],"summary":"AI Analysis of Consultation Product","description":"## Function Description\nAnalyzes product reviews for a single product related to a consultation.\n
\n---\n## Detailed Content\n* Analyzes the review content written for the selected product.
\n* Classifies reviews as positive or negative based on their content and derives a rating.
\n* Calls the AI analysis API with the product information and review list as parameters.
\n( Call URL : /api/ai/bo/v1/goods_review_tendency )\n","operationId":"generateGoodsReviewAIAnalysis_1","requestBody":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/CounselAIAnalysisRequest"}}},"required":true},"responses":{"200":{"description":"Success","content":{"*/*":{"schema":{"$ref":"#/components/schemas/CounselAIAnalysisResponse"}}}},"900":{"description":"Business processing error details","content":{"*/*":{"schema":{"$ref":"#/components/schemas/Response"}}}}}}}}}
```
## AI Analysis of Consultation Customer
> \## Function Description\
> Analyzes customer tendencies based on the consultation customer's order history and review content.\
> \
\
\
> \---\
> \## Detailed Content\
> \* Retrieves up to 100 records of the consultation customer's order, order cancellation, exchange, and return history, sorted in descending order by order received date.\
\
\
> \* If a review was written for an ordered product, retrieves the review history.\
\
\
> \* Calls the AI analysis API with the consultation information, order history, and review content as parameters.\
\
\
> ( Call URL : /api/ai/bo/v1/member\_goods\_purchase\_tendency )
```json
{"openapi":"3.1.0","info":{"title":"X2BEE BO API","version":"v1"},"servers":[{"url":"https://api-bo.x2bee.com/api/bo/","description":"prd"}],"security":[{"accessToken":[]}],"components":{"securitySchemes":{"accessToken":{"type":"http","name":"accessToken","scheme":"bearer","bearerFormat":"JWT"}},"schemas":{"CounselAIAnalysisRequest":{"type":"object","description":"Customer Consultation AI Analysis Request DTO","properties":{"ccnNo":{"type":"string","description":"Consultation No."},"counselGoodsInfo":{"$ref":"#/components/schemas/CounselGoodsInfo","description":"Consultation Product"},"startAnalyDt":{"type":"string","description":"Analysis Start Date"},"endAnalyDt":{"type":"string","description":"Analysis End Date"},"goodsAnalyIncYn":{"type":"string","description":"Product Analysis Inclusion Status"}}},"CounselGoodsInfo":{"type":"object","description":"Consultation Target Product Information DTO","properties":{"custCnslSeq":{"type":"string","description":"Customer Consultation Sequence No."},"ordNo":{"type":"string","description":"Order No."},"goodsNo":{"type":"string","description":"Product No."},"goodsNm":{"type":"string","description":"Product Name"},"itmNo":{"type":"string","description":"Item No."},"itmNm":{"type":"string","description":"Item Name"},"stdCtgNm":{"type":"string","description":"Standard Category Name"},"entrNm":{"type":"string","description":"Vendor Name"}}},"CounselAIAnalysisResponse":{"type":"object","description":"Customer Consultation AI Analysis Response DTO","properties":{"counselInfo":{"$ref":"#/components/schemas/CounselInfo","description":"Consultation Information"},"analysisResult":{"$ref":"#/components/schemas/CounselAIAnalysisResult","description":"Consultation AI Analysis Result"}}},"CounselInfo":{"type":"object","description":"Consultation Information DTO","properties":{"ccnNo":{"type":"string","description":"Consultation No."},"mbrNo":{"type":"string","description":"Member No."},"mbrNm":{"type":"string","description":"Member Name"},"brth":{"type":"string","description":"Date of Birth"},"sexGbCdNm":{"type":"string","description":"Gender Type Code Name (ME017)"},"accpTypCd":{"type":"string","description":"Reception Type Code"},"custInqTyp":{"type":"string","description":"Customer Inquiry Type"},"accpCont":{"type":"string","description":"Receipt Details"},"counselGoodsList":{"type":"array","description":"Consultation Product List","items":{"$ref":"#/components/schemas/CounselGoodsInfo"}},"startAnalyDt":{"type":"string","description":"Analysis Start Date"},"endAnalyDt":{"type":"string","description":"Analysis End Date"}}},"CounselAIAnalysisResult":{"type":"object","description":"Consultation AI Analysis Result DTO","properties":{"reviewPoint":{"type":"number","format":"float","description":"Analyzed Review Score"},"reviewCount":{"type":"integer","format":"int32","description":"Analyzed Review Count"},"inquiryCount":{"type":"integer","format":"int32","description":"Analyzed 1:1 Inquiry Count"},"goodsQnaCount":{"type":"integer","format":"int32","description":"Analyzed Product Q&A Count"},"orderCount":{"type":"integer","format":"int32","description":"Analyzed Order Count"},"aiAnalyNo":{"type":"string","description":"Analysis No."},"analyDtm":{"type":"string","description":"Analysis Date/Time"},"analyOrderResult":{"type":"string","description":"Customer Purchase Tendency Analysis Content"},"analyResultPositive":{"type":"string","description":"Customer Positive Tendency Generation"},"analyResultNegative":{"type":"string","description":"Customer Negative Tendency Generation"},"analyResultResponse":{"type":"string","description":"Customer Response Guidelines"},"analyGoodsResultPositive":{"type":"string","description":"Customer Review Positive Analysis Content"},"analyGoodsResultNegative":{"type":"string","description":"Customer Review Negative Analysis Content"},"analyResultAnswer":{"type":"string","description":"Suggested Response"},"analyOrderResultSumr":{"type":"string","description":"Customer Purchase Tendency Analysis Summary"},"analyGoodsReviewSumr":{"type":"string","description":"Customer Review Analysis Summary"},"consultingContSumr":{"type":"string","description":"Inquiry Content Summary"},"analyResultAnswerSumr":{"type":"string","description":"Suggested Response"},"startAnalyDt":{"type":"string","description":"Analysis Start Date"},"endAnalyDt":{"type":"string","description":"Analysis End Date"},"goodsAnalyIncYn":{"type":"string","description":"Product Analysis Inclusion Status"},"writeReviewCount":{"type":"integer","format":"int32","description":"Number of Reviews Written"},"memberCount":{"type":"integer","format":"int32","description":"Number of Reviews Written"},"defaultResult":{"description":"Consultation AI Analysis Result DTO","writeOnly":true}}},"Response":{"type":"object","properties":{"timestamp":{"type":"string","format":"date-time","description":"result time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"description":"payload"},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}},"ValidationError":{"type":"object","properties":{"field":{"type":"string","description":"field"},"message":{"type":"string","description":"field message"}}}}},"paths":{"/v1/customerservice/ai/generateCustomerAIAnalysis":{"post":{"tags":["Consultation AI Management"],"summary":"AI Analysis of Consultation Customer","description":"## Function Description\nAnalyzes customer tendencies based on the consultation customer's order history and review content.\n
\n---\n## Detailed Content\n* Retrieves up to 100 records of the consultation customer's order, order cancellation, exchange, and return history, sorted in descending order by order received date.
\n* If a review was written for an ordered product, retrieves the review history.
\n* Calls the AI analysis API with the consultation information, order history, and review content as parameters.
\n( Call URL : /api/ai/bo/v1/member_goods_purchase_tendency )\n","operationId":"generateCustomerAIAnalysis_1","requestBody":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/CounselAIAnalysisRequest"}}},"required":true},"responses":{"200":{"description":"Success","content":{"*/*":{"schema":{"$ref":"#/components/schemas/CounselAIAnalysisResponse"}}}},"900":{"description":"Business processing error details","content":{"*/*":{"schema":{"$ref":"#/components/schemas/Response"}}}}}}}}}
```
## Retrieve Consultation AI Analysis History List
> \## Function Description\
> Retrieves the list of AI analysis history for the consultation customer.\
> \
\
\
> \---\
> \## Detailed Content\
> \* Retrieves the AI analysis history information of the consultation customer.
```json
{"openapi":"3.1.0","info":{"title":"X2BEE BO API","version":"v1"},"servers":[{"url":"https://api-bo.x2bee.com/api/bo/","description":"prd"}],"security":[{"accessToken":[]}],"components":{"securitySchemes":{"accessToken":{"type":"http","name":"accessToken","scheme":"bearer","bearerFormat":"JWT"}},"schemas":{"RealGridListResponseCounselAIAnalysisHistInfo":{"type":"object","properties":{"totalCount":{"type":"integer","format":"int32"},"payloads":{"type":"array","items":{"$ref":"#/components/schemas/CounselAIAnalysisHistInfo"}}}},"CounselAIAnalysisHistInfo":{"type":"object","description":"Consultation AI Analysis Result History DTO","properties":{"sysRegId":{"type":"string","description":"Registrant ID"},"sysModId":{"type":"string","description":"Modifier ID"},"aiAnalyNo":{"type":"string","description":"AI Analysis Number"},"histTypCd":{"type":"string","description":"History Type Code"},"ccnNo":{"type":"string","description":"Inquiry No."},"mbrNo":{"type":"string","description":"Member No."},"inqCnt":{"type":"integer","format":"int32","description":"1:1 Inquiry Analysis Count"},"goodsQnaCnt":{"type":"integer","format":"int32","description":"Product Q&A Analysis Count"},"ordCnt":{"type":"integer","format":"int32","description":"Order Analysis Count"},"wrtRevCnt":{"type":"integer","format":"int32","description":"Written Product Review Analysis Count"},"custTendencySumr":{"type":"string","description":"Customer Tendency Summary"},"custTendencyPosi":{"type":"string","description":"Customer Tendency (Positive)"},"custTendencyNega":{"type":"string","description":"Customer Tendency (Negative)"},"custResPlan":{"type":"string","description":"Customer Response Guidelines"},"revCnt":{"type":"integer","format":"int32","description":"Number of Product Reviews Analyzed"},"mbrCnt":{"type":"integer","format":"int32","description":"Number of Members Analyzed"},"goodsNo":{"type":"string","description":"Product No."},"goodsAnalySumr":{"type":"string","description":"Product Analysis Summary"},"goodsAnalyPosi":{"type":"string","description":"Product Analysis (Positive)"},"goodsAnalyNega":{"type":"string","description":"Product Analysis (Negative)"},"accpContSumr":{"type":"string","description":"Receipt Content Summary"},"accpCont":{"type":"string","description":"Receipt Details"},"ansCont":{"type":"string","description":"Answer Details"},"ansContSumr":{"type":"string","description":"Response Content Summary"},"custInqTyp":{"type":"string","description":"Inquiry Type"},"accpTypCd":{"type":"string","description":"Reception Type Code"},"accpTyp":{"type":"string","description":"Reception Type"},"ansUseYn":{"type":"string","description":"Response Usage Status"},"analyItems":{"type":"string","description":"Analysis Item"},"startAnalyDt":{"type":"string","description":"Analysis Start Date"},"endAnalyDt":{"type":"string","description":"Analysis End Date"},"analyPeriod":{"type":"string","description":"Analysis Period"},"analyDtm":{"type":"string","description":"Analysis Date/Time"},"goodsAnalyIncYn":{"type":"string","description":"Product Analysis Inclusion Status"}}},"Response":{"type":"object","properties":{"timestamp":{"type":"string","format":"date-time","description":"result time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"description":"payload"},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}},"ValidationError":{"type":"object","properties":{"field":{"type":"string","description":"field"},"message":{"type":"string","description":"field message"}}}}},"paths":{"/v2/customerservice/ai/getCounselAiAnalysisHistList":{"get":{"tags":["Consultation AI Management"],"summary":"Retrieve Consultation AI Analysis History List","description":"## Function Description\nRetrieves the list of AI analysis history for the consultation customer.\n
\n---\n## Detailed Content\n* Retrieves the AI analysis history information of the consultation customer.\n","operationId":"getCounselAiAnalysisHistList","parameters":[{"name":"mbrNo","in":"query","required":true,"schema":{"type":"string"}}],"responses":{"200":{"description":"Success","content":{"*/*":{"schema":{"$ref":"#/components/schemas/RealGridListResponseCounselAIAnalysisHistInfo"}}}},"900":{"description":"Business processing error details","content":{"*/*":{"schema":{"$ref":"#/components/schemas/Response"}}}}}}}}}
```
## Retrieve Consultation AI Analysis History Information
> \## Function Description\
> Retrieves the AI analysis history information for the selected analysis number.\
> \
\
\
> \---\
> \## Detailed Content\
> \* Retrieves the AI analysis history information for the selected analysis number.
```json
{"openapi":"3.1.0","info":{"title":"X2BEE BO API","version":"v1"},"servers":[{"url":"https://api-bo.x2bee.com/api/bo/","description":"prd"}],"security":[{"accessToken":[]}],"components":{"securitySchemes":{"accessToken":{"type":"http","name":"accessToken","scheme":"bearer","bearerFormat":"JWT"}},"schemas":{"CounselAIAnalysisHistInfo":{"type":"object","description":"Consultation AI Analysis Result History DTO","properties":{"sysRegId":{"type":"string","description":"Registrant ID"},"sysModId":{"type":"string","description":"Modifier ID"},"aiAnalyNo":{"type":"string","description":"AI Analysis Number"},"histTypCd":{"type":"string","description":"History Type Code"},"ccnNo":{"type":"string","description":"Inquiry No."},"mbrNo":{"type":"string","description":"Member No."},"inqCnt":{"type":"integer","format":"int32","description":"1:1 Inquiry Analysis Count"},"goodsQnaCnt":{"type":"integer","format":"int32","description":"Product Q&A Analysis Count"},"ordCnt":{"type":"integer","format":"int32","description":"Order Analysis Count"},"wrtRevCnt":{"type":"integer","format":"int32","description":"Written Product Review Analysis Count"},"custTendencySumr":{"type":"string","description":"Customer Tendency Summary"},"custTendencyPosi":{"type":"string","description":"Customer Tendency (Positive)"},"custTendencyNega":{"type":"string","description":"Customer Tendency (Negative)"},"custResPlan":{"type":"string","description":"Customer Response Guidelines"},"revCnt":{"type":"integer","format":"int32","description":"Number of Product Reviews Analyzed"},"mbrCnt":{"type":"integer","format":"int32","description":"Number of Members Analyzed"},"goodsNo":{"type":"string","description":"Product No."},"goodsAnalySumr":{"type":"string","description":"Product Analysis Summary"},"goodsAnalyPosi":{"type":"string","description":"Product Analysis (Positive)"},"goodsAnalyNega":{"type":"string","description":"Product Analysis (Negative)"},"accpContSumr":{"type":"string","description":"Receipt Content Summary"},"accpCont":{"type":"string","description":"Receipt Details"},"ansCont":{"type":"string","description":"Answer Details"},"ansContSumr":{"type":"string","description":"Response Content Summary"},"custInqTyp":{"type":"string","description":"Inquiry Type"},"accpTypCd":{"type":"string","description":"Reception Type Code"},"accpTyp":{"type":"string","description":"Reception Type"},"ansUseYn":{"type":"string","description":"Response Usage Status"},"analyItems":{"type":"string","description":"Analysis Item"},"startAnalyDt":{"type":"string","description":"Analysis Start Date"},"endAnalyDt":{"type":"string","description":"Analysis End Date"},"analyPeriod":{"type":"string","description":"Analysis Period"},"analyDtm":{"type":"string","description":"Analysis Date/Time"},"goodsAnalyIncYn":{"type":"string","description":"Product Analysis Inclusion Status"}}},"Response":{"type":"object","properties":{"timestamp":{"type":"string","format":"date-time","description":"result time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"description":"payload"},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}},"ValidationError":{"type":"object","properties":{"field":{"type":"string","description":"field"},"message":{"type":"string","description":"field message"}}}}},"paths":{"/v2/customerservice/ai/getCounselAiAnalysisHistInfo":{"get":{"tags":["Consultation AI Management"],"summary":"Retrieve Consultation AI Analysis History Information","description":"## Function Description\nRetrieves the AI analysis history information for the selected analysis number.\n
\n---\n## Detailed Content\n* Retrieves the AI analysis history information for the selected analysis number.\n","operationId":"getCounselAiAnalysisHistInfo","parameters":[{"name":"aiAnalyNo","in":"query","required":true,"schema":{"type":"string"}}],"responses":{"200":{"description":"Success","content":{"*/*":{"schema":{"$ref":"#/components/schemas/CounselAIAnalysisHistInfo"}}}},"900":{"description":"Business processing error details","content":{"*/*":{"schema":{"$ref":"#/components/schemas/Response"}}}}}}}}}
```
## Retrieve Consultation AI Analysis Target Information
> \## Function Description\
> Retrieves the consultation AI analysis target information.\
> \
\
\
> \---\
> \## Detailed Content\
> \* Retrieves the detailed information of the customer consultation record to be analyzed.\
\
\
> \* If an order product was selected when registering the consultation, retrieves the product list.\
\
\
> \* Non-members, withdrawn members, and dormant members are excluded from the analysis target.\
> \---\
> \## Revision History\
> \* Release v2.00\_240829 : Added batch masking processing after personal information authority check
```json
{"openapi":"3.1.0","info":{"title":"X2BEE BO API","version":"v1"},"servers":[{"url":"https://api-bo.x2bee.com/api/bo/","description":"prd"}],"security":[{"accessToken":[]}],"components":{"securitySchemes":{"accessToken":{"type":"http","name":"accessToken","scheme":"bearer","bearerFormat":"JWT"}},"schemas":{"CounselAIAnalysisRequest":{"type":"object","description":"Customer Consultation AI Analysis Request DTO","properties":{"ccnNo":{"type":"string","description":"Consultation No."},"counselGoodsInfo":{"$ref":"#/components/schemas/CounselGoodsInfo","description":"Consultation Product"},"startAnalyDt":{"type":"string","description":"Analysis Start Date"},"endAnalyDt":{"type":"string","description":"Analysis End Date"},"goodsAnalyIncYn":{"type":"string","description":"Product Analysis Inclusion Status"}}},"CounselGoodsInfo":{"type":"object","description":"Consultation Target Product Information DTO","properties":{"custCnslSeq":{"type":"string","description":"Customer Consultation Sequence No."},"ordNo":{"type":"string","description":"Order No."},"goodsNo":{"type":"string","description":"Product No."},"goodsNm":{"type":"string","description":"Product Name"},"itmNo":{"type":"string","description":"Item No."},"itmNm":{"type":"string","description":"Item Name"},"stdCtgNm":{"type":"string","description":"Standard Category Name"},"entrNm":{"type":"string","description":"Vendor Name"}}},"CounselAIAnalysisResponse":{"type":"object","description":"Customer Consultation AI Analysis Response DTO","properties":{"counselInfo":{"$ref":"#/components/schemas/CounselInfo","description":"Consultation Information"},"analysisResult":{"$ref":"#/components/schemas/CounselAIAnalysisResult","description":"Consultation AI Analysis Result"}}},"CounselInfo":{"type":"object","description":"Consultation Information DTO","properties":{"ccnNo":{"type":"string","description":"Consultation No."},"mbrNo":{"type":"string","description":"Member No."},"mbrNm":{"type":"string","description":"Member Name"},"brth":{"type":"string","description":"Date of Birth"},"sexGbCdNm":{"type":"string","description":"Gender Type Code Name (ME017)"},"accpTypCd":{"type":"string","description":"Reception Type Code"},"custInqTyp":{"type":"string","description":"Customer Inquiry Type"},"accpCont":{"type":"string","description":"Receipt Details"},"counselGoodsList":{"type":"array","description":"Consultation Product List","items":{"$ref":"#/components/schemas/CounselGoodsInfo"}},"startAnalyDt":{"type":"string","description":"Analysis Start Date"},"endAnalyDt":{"type":"string","description":"Analysis End Date"}}},"CounselAIAnalysisResult":{"type":"object","description":"Consultation AI Analysis Result DTO","properties":{"reviewPoint":{"type":"number","format":"float","description":"Analyzed Review Score"},"reviewCount":{"type":"integer","format":"int32","description":"Analyzed Review Count"},"inquiryCount":{"type":"integer","format":"int32","description":"Analyzed 1:1 Inquiry Count"},"goodsQnaCount":{"type":"integer","format":"int32","description":"Analyzed Product Q&A Count"},"orderCount":{"type":"integer","format":"int32","description":"Analyzed Order Count"},"aiAnalyNo":{"type":"string","description":"Analysis No."},"analyDtm":{"type":"string","description":"Analysis Date/Time"},"analyOrderResult":{"type":"string","description":"Customer Purchase Tendency Analysis Content"},"analyResultPositive":{"type":"string","description":"Customer Positive Tendency Generation"},"analyResultNegative":{"type":"string","description":"Customer Negative Tendency Generation"},"analyResultResponse":{"type":"string","description":"Customer Response Guidelines"},"analyGoodsResultPositive":{"type":"string","description":"Customer Review Positive Analysis Content"},"analyGoodsResultNegative":{"type":"string","description":"Customer Review Negative Analysis Content"},"analyResultAnswer":{"type":"string","description":"Suggested Response"},"analyOrderResultSumr":{"type":"string","description":"Customer Purchase Tendency Analysis Summary"},"analyGoodsReviewSumr":{"type":"string","description":"Customer Review Analysis Summary"},"consultingContSumr":{"type":"string","description":"Inquiry Content Summary"},"analyResultAnswerSumr":{"type":"string","description":"Suggested Response"},"startAnalyDt":{"type":"string","description":"Analysis Start Date"},"endAnalyDt":{"type":"string","description":"Analysis End Date"},"goodsAnalyIncYn":{"type":"string","description":"Product Analysis Inclusion Status"},"writeReviewCount":{"type":"integer","format":"int32","description":"Number of Reviews Written"},"memberCount":{"type":"integer","format":"int32","description":"Number of Reviews Written"},"defaultResult":{"description":"Consultation AI Analysis Result DTO","writeOnly":true}}},"Response":{"type":"object","properties":{"timestamp":{"type":"string","format":"date-time","description":"result 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\n---\n## Detailed Content\n* Retrieves the detailed information of the customer consultation record to be analyzed.
\n* If an order product was selected when registering the consultation, retrieves the product list.
\n* Non-members, withdrawn members, and dormant members are excluded from the analysis target.\n---\n## Revision History\n* Release v2.00_240829 : Added batch masking processing after personal information authority check\n","operationId":"getCounselAiAnalysisBaseInfo","parameters":[{"name":"request","in":"query","required":true,"schema":{"$ref":"#/components/schemas/CounselAIAnalysisRequest"}}],"responses":{"200":{"description":"Success","content":{"*/*":{"schema":{"$ref":"#/components/schemas/CounselAIAnalysisResponse"}}}},"900":{"description":"Business processing error details","content":{"*/*":{"schema":{"$ref":"#/components/schemas/Response"}}}}}}}}}
```
## Retrieve Consultation AI Analysis History List
> \## Function Description\
> Retrieves the list of AI analysis history for the consultation customer.\
> \
\
\
> \---\
> \## Detailed Content\
> \* Retrieves the AI analysis history information of the consultation customer.
```json
{"openapi":"3.1.0","info":{"title":"X2BEE BO API","version":"v1"},"servers":[{"url":"https://api-bo.x2bee.com/api/bo/","description":"prd"}],"security":[{"accessToken":[]}],"components":{"securitySchemes":{"accessToken":{"type":"http","name":"accessToken","scheme":"bearer","bearerFormat":"JWT"}},"schemas":{"RealGridListResponseCounselAIAnalysisHistInfo":{"type":"object","properties":{"totalCount":{"type":"integer","format":"int32"},"payloads":{"type":"array","items":{"$ref":"#/components/schemas/CounselAIAnalysisHistInfo"}}}},"CounselAIAnalysisHistInfo":{"type":"object","description":"Consultation AI Analysis Result History DTO","properties":{"sysRegId":{"type":"string","description":"Registrant ID"},"sysModId":{"type":"string","description":"Modifier ID"},"aiAnalyNo":{"type":"string","description":"AI Analysis Number"},"histTypCd":{"type":"string","description":"History Type Code"},"ccnNo":{"type":"string","description":"Inquiry No."},"mbrNo":{"type":"string","description":"Member No."},"inqCnt":{"type":"integer","format":"int32","description":"1:1 Inquiry Analysis Count"},"goodsQnaCnt":{"type":"integer","format":"int32","description":"Product Q&A Analysis Count"},"ordCnt":{"type":"integer","format":"int32","description":"Order Analysis Count"},"wrtRevCnt":{"type":"integer","format":"int32","description":"Written Product Review Analysis Count"},"custTendencySumr":{"type":"string","description":"Customer Tendency Summary"},"custTendencyPosi":{"type":"string","description":"Customer Tendency (Positive)"},"custTendencyNega":{"type":"string","description":"Customer Tendency (Negative)"},"custResPlan":{"type":"string","description":"Customer Response Guidelines"},"revCnt":{"type":"integer","format":"int32","description":"Number of Product Reviews Analyzed"},"mbrCnt":{"type":"integer","format":"int32","description":"Number of Members Analyzed"},"goodsNo":{"type":"string","description":"Product No."},"goodsAnalySumr":{"type":"string","description":"Product Analysis Summary"},"goodsAnalyPosi":{"type":"string","description":"Product Analysis (Positive)"},"goodsAnalyNega":{"type":"string","description":"Product Analysis (Negative)"},"accpContSumr":{"type":"string","description":"Receipt Content Summary"},"accpCont":{"type":"string","description":"Receipt Details"},"ansCont":{"type":"string","description":"Answer Details"},"ansContSumr":{"type":"string","description":"Response Content Summary"},"custInqTyp":{"type":"string","description":"Inquiry Type"},"accpTypCd":{"type":"string","description":"Reception Type Code"},"accpTyp":{"type":"string","description":"Reception Type"},"ansUseYn":{"type":"string","description":"Response Usage Status"},"analyItems":{"type":"string","description":"Analysis Item"},"startAnalyDt":{"type":"string","description":"Analysis Start Date"},"endAnalyDt":{"type":"string","description":"Analysis End Date"},"analyPeriod":{"type":"string","description":"Analysis Period"},"analyDtm":{"type":"string","description":"Analysis Date/Time"},"goodsAnalyIncYn":{"type":"string","description":"Product Analysis Inclusion Status"}}},"Response":{"type":"object","properties":{"timestamp":{"type":"string","format":"date-time","description":"result time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"description":"payload"},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}},"ValidationError":{"type":"object","properties":{"field":{"type":"string","description":"field"},"message":{"type":"string","description":"field message"}}}}},"paths":{"/v1/customerservice/ai/getCounselAiAnalysisHistList":{"get":{"tags":["Consultation AI Management"],"summary":"Retrieve Consultation AI Analysis History List","description":"## Function Description\nRetrieves the list of AI analysis history for the consultation customer.\n
\n---\n## Detailed Content\n* Retrieves the AI analysis history information of the consultation customer.\n","operationId":"getCounselAiAnalysisHistList_1","parameters":[{"name":"mbrNo","in":"query","required":true,"schema":{"type":"string"}}],"responses":{"200":{"description":"Success","content":{"*/*":{"schema":{"$ref":"#/components/schemas/RealGridListResponseCounselAIAnalysisHistInfo"}}}},"900":{"description":"Business processing error details","content":{"*/*":{"schema":{"$ref":"#/components/schemas/Response"}}}}}}}}}
```
## Retrieve Consultation AI Analysis History Information
> \## Function Description\
> Retrieves the AI analysis history information for the selected analysis number.\
> \
\
\
> \---\
> \## Detailed Content\
> \* Retrieves the AI analysis history information for the selected analysis number.
```json
{"openapi":"3.1.0","info":{"title":"X2BEE BO API","version":"v1"},"servers":[{"url":"https://api-bo.x2bee.com/api/bo/","description":"prd"}],"security":[{"accessToken":[]}],"components":{"securitySchemes":{"accessToken":{"type":"http","name":"accessToken","scheme":"bearer","bearerFormat":"JWT"}},"schemas":{"CounselAIAnalysisHistInfo":{"type":"object","description":"Consultation AI Analysis Result History DTO","properties":{"sysRegId":{"type":"string","description":"Registrant ID"},"sysModId":{"type":"string","description":"Modifier ID"},"aiAnalyNo":{"type":"string","description":"AI Analysis Number"},"histTypCd":{"type":"string","description":"History Type Code"},"ccnNo":{"type":"string","description":"Inquiry No."},"mbrNo":{"type":"string","description":"Member No."},"inqCnt":{"type":"integer","format":"int32","description":"1:1 Inquiry Analysis Count"},"goodsQnaCnt":{"type":"integer","format":"int32","description":"Product Q&A Analysis Count"},"ordCnt":{"type":"integer","format":"int32","description":"Order Analysis Count"},"wrtRevCnt":{"type":"integer","format":"int32","description":"Written Product Review Analysis Count"},"custTendencySumr":{"type":"string","description":"Customer Tendency Summary"},"custTendencyPosi":{"type":"string","description":"Customer Tendency (Positive)"},"custTendencyNega":{"type":"string","description":"Customer Tendency (Negative)"},"custResPlan":{"type":"string","description":"Customer Response Guidelines"},"revCnt":{"type":"integer","format":"int32","description":"Number of Product Reviews Analyzed"},"mbrCnt":{"type":"integer","format":"int32","description":"Number of Members Analyzed"},"goodsNo":{"type":"string","description":"Product No."},"goodsAnalySumr":{"type":"string","description":"Product Analysis Summary"},"goodsAnalyPosi":{"type":"string","description":"Product Analysis (Positive)"},"goodsAnalyNega":{"type":"string","description":"Product Analysis (Negative)"},"accpContSumr":{"type":"string","description":"Receipt Content Summary"},"accpCont":{"type":"string","description":"Receipt Details"},"ansCont":{"type":"string","description":"Answer Details"},"ansContSumr":{"type":"string","description":"Response Content Summary"},"custInqTyp":{"type":"string","description":"Inquiry Type"},"accpTypCd":{"type":"string","description":"Reception Type Code"},"accpTyp":{"type":"string","description":"Reception Type"},"ansUseYn":{"type":"string","description":"Response Usage Status"},"analyItems":{"type":"string","description":"Analysis Item"},"startAnalyDt":{"type":"string","description":"Analysis Start Date"},"endAnalyDt":{"type":"string","description":"Analysis End Date"},"analyPeriod":{"type":"string","description":"Analysis Period"},"analyDtm":{"type":"string","description":"Analysis Date/Time"},"goodsAnalyIncYn":{"type":"string","description":"Product Analysis Inclusion Status"}}},"Response":{"type":"object","properties":{"timestamp":{"type":"string","format":"date-time","description":"result time"},"code":{"type":"string","description":"result code"},"message":{"type":"string","description":"result message"},"isProcess":{"type":"boolean","description":"process check"},"payload":{"description":"payload"},"error":{"type":"boolean","description":"is error"},"errors":{"type":"array","description":"validation error list","items":{"$ref":"#/components/schemas/ValidationError"}}}},"ValidationError":{"type":"object","properties":{"field":{"type":"string","description":"field"},"message":{"type":"string","description":"field message"}}}}},"paths":{"/v1/customerservice/ai/getCounselAiAnalysisHistInfo":{"get":{"tags":["Consultation AI Management"],"summary":"Retrieve Consultation AI Analysis History Information","description":"## Function Description\nRetrieves the AI analysis history information for the selected analysis number.\n
\n---\n## Detailed Content\n* Retrieves the AI analysis history information for the selected analysis number.\n","operationId":"getCounselAiAnalysisHistInfo_1","parameters":[{"name":"aiAnalyNo","in":"query","required":true,"schema":{"type":"string"}}],"responses":{"200":{"description":"Success","content":{"*/*":{"schema":{"$ref":"#/components/schemas/CounselAIAnalysisHistInfo"}}}},"900":{"description":"Business processing error details","content":{"*/*":{"schema":{"$ref":"#/components/schemas/Response"}}}}}}}}}
```
## Retrieve Consultation AI Analysis Target Information
> \## Function Description\
> Retrieves the consultation AI analysis target information.\
> \
\
\
> \---\
> \## Detailed Content\
> \* Retrieves the detailed information of the customer consultation record to be analyzed.\
\
\
> \* If an order product was selected when registering the consultation, retrieves the product list.\
\
\
> \* Non-members, withdrawn members, and dormant members are excluded from the analysis target.\
> \---\
> \## Revision History\
> \* Release v2.00\_240829 : Added batch masking processing after personal information authority check
```json
{"openapi":"3.1.0","info":{"title":"X2BEE BO API","version":"v1"},"servers":[{"url":"https://api-bo.x2bee.com/api/bo/","description":"prd"}],"security":[{"accessToken":[]}],"components":{"securitySchemes":{"accessToken":{"type":"http","name":"accessToken","scheme":"bearer","bearerFormat":"JWT"}},"schemas":{"CounselAIAnalysisRequest":{"type":"object","description":"Customer Consultation AI Analysis Request DTO","properties":{"ccnNo":{"type":"string","description":"Consultation No."},"counselGoodsInfo":{"$ref":"#/components/schemas/CounselGoodsInfo","description":"Consultation Product"},"startAnalyDt":{"type":"string","description":"Analysis Start Date"},"endAnalyDt":{"type":"string","description":"Analysis End Date"},"goodsAnalyIncYn":{"type":"string","description":"Product Analysis Inclusion Status"}}},"CounselGoodsInfo":{"type":"object","description":"Consultation Target Product Information DTO","properties":{"custCnslSeq":{"type":"string","description":"Customer Consultation Sequence No."},"ordNo":{"type":"string","description":"Order No."},"goodsNo":{"type":"string","description":"Product No."},"goodsNm":{"type":"string","description":"Product Name"},"itmNo":{"type":"string","description":"Item No."},"itmNm":{"type":"string","description":"Item Name"},"stdCtgNm":{"type":"string","description":"Standard Category Name"},"entrNm":{"type":"string","description":"Vendor Name"}}},"CounselAIAnalysisResponse":{"type":"object","description":"Customer Consultation AI Analysis Response DTO","properties":{"counselInfo":{"$ref":"#/components/schemas/CounselInfo","description":"Consultation Information"},"analysisResult":{"$ref":"#/components/schemas/CounselAIAnalysisResult","description":"Consultation AI Analysis Result"}}},"CounselInfo":{"type":"object","description":"Consultation Information DTO","properties":{"ccnNo":{"type":"string","description":"Consultation No."},"mbrNo":{"type":"string","description":"Member No."},"mbrNm":{"type":"string","description":"Member Name"},"brth":{"type":"string","description":"Date of Birth"},"sexGbCdNm":{"type":"string","description":"Gender Type Code Name (ME017)"},"accpTypCd":{"type":"string","description":"Reception Type Code"},"custInqTyp":{"type":"string","description":"Customer Inquiry Type"},"accpCont":{"type":"string","description":"Receipt Details"},"counselGoodsList":{"type":"array","description":"Consultation Product List","items":{"$ref":"#/components/schemas/CounselGoodsInfo"}},"startAnalyDt":{"type":"string","description":"Analysis Start Date"},"endAnalyDt":{"type":"string","description":"Analysis End Date"}}},"CounselAIAnalysisResult":{"type":"object","description":"Consultation AI Analysis Result DTO","properties":{"reviewPoint":{"type":"number","format":"float","description":"Analyzed Review Score"},"reviewCount":{"type":"integer","format":"int32","description":"Analyzed Review Count"},"inquiryCount":{"type":"integer","format":"int32","description":"Analyzed 1:1 Inquiry 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\n---\n## Detailed Content\n* Retrieves the detailed information of the customer consultation record to be analyzed.
\n* If an order product was selected when registering the consultation, retrieves the product list.
\n* Non-members, withdrawn members, and dormant members are excluded from the analysis target.\n---\n## Revision History\n* Release v2.00_240829 : Added batch masking processing after personal information authority check\n","operationId":"getCounselAiAnalysisBaseInfo_1","parameters":[{"name":"request","in":"query","required":true,"schema":{"$ref":"#/components/schemas/CounselAIAnalysisRequest"}}],"responses":{"200":{"description":"Success","content":{"*/*":{"schema":{"$ref":"#/components/schemas/CounselAIAnalysisResponse"}}}},"900":{"description":"Business processing error details","content":{"*/*":{"schema":{"$ref":"#/components/schemas/Response"}}}}}}}}}
```