Order Inquiry

Provides order inquiry and detail information management features for both members and non-members. Members can look up their order list by member number and select detailed options according to the lookup period and order status. Non-members can look up order details using the order number and password. Order management is handled efficiently, and button control for claims is handled via a common code (ST007).

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Key Features

• Order List Lookup

  • Retrieves the order list for the member number; non-members can only look up order details.

• Lookup Period and Order Status Settings

  • Retrieves the order list between the lookup start date/time and end date/time, and retrieves the list of all orders or cancellations/exchanges/returns via the order status classification code.

• Order Detail Lookup

  • Order details provide information such as the order product information, payment information, accumulated mileage, and refund information corresponding to the order number.

• Non-Member Order Lookup and Detail Lookup

  • Non-members can look up order details using the order number and password. Non-member login processing succeeds when the order exists and the password is valid, and sets the order number and non-member password cookie information.

• Order History Management

  • Order history lookup, option and delivery address changes, cancellation, exchange, return requests, and delivery fee payment are possible.

• Claim Button Control

  • Button control for claims is handled via a common code (ST007).

Process Definition

1

Order List Lookup

For members, the order list can be viewed via My Page > Order History.

2

Non-Member Login

In the non-member order inquiry, after entering the order number and password, it checks whether a matching order exists, and if so, sets the order number and password in a cookie.

3

Order History Detail Lookup

For members, clicking the order number in the order list navigates to the order history detail lookup. For non-members, after non-member login processing is complete, they are taken to the order history detail screen.

API Function List

API	Description	Server	Method	Remarks
Order History Lookup	Retrieves the order list for the member number.	Order	POST	🔗View API >
Order History Detail Lookup	Retrieves the order details (order product information, initial payment information, initial accumulated mileage, final refund information, etc.) corresponding to the order number. For non-members, if an order matching the non-member password and order number exists, the order details are retrieved.	Order	POST	🔗View API >
Non-Member Login	Creates non-member cookie information after order validation during non-member order inquiry.	Order	POST	🔗View API >

Other Notes

• All claim buttons are managed via a common code. ST007 (FO System Claim-Processable Status) Reference value 1 (order history status code: OM005), reference value 2 (order history classification code: OM003)

• Ex) For the delivery address change button to appear, reference value 1 must be 12 or 21 (OM005: Order Completed (12), Delivery Instructed (21)), and reference value 2 must be 10 (OM003: Order Completed).

• Button display criteria table by status