> For the complete documentation index, see [llms.txt](https://tech.x2bee.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://tech.x2bee.com/api-guide/api-guides-en/store-front-api/my-page/order-history/return-request.md).

# Return Request

## Return Request and Submission <a href="#plus" id="plus"></a>

<div align="center"><img src="https://tech.x2bee.com/download/attachments/266111579/%ED%9A%8C%EC%9B%90%EB%B0%98%ED%92%88%EC%8B%A0%EC%B2%AD.drawio.png" alt=""></div>

### 1. View Products Eligible for Return <a href="#id-1" id="id-1"></a>

Displays the product list and order information needed to process a return for the order.

* **View Return Submission Target (FO) (**[🔗View API >](https://api.x2bee.com/content?msa=order\&depth=%EC%A3%BC%EB%AC%B8%EB%B0%98%ED%92%88/returnTargetInfoFO))\
  Both members and non-members use the same return processing target inquiry (FO) API.

```
POST/v1/claim/return/returnTargetInfoFO 
```

### 2. View Return Costs <a href="#id-2" id="id-2"></a>

Displays claim additional costs, benefit information, and expected additional payment/refund amount information.

* **View Claim Cost Calculation (FO) (**[🔗View API >](https://api.x2bee.com/content?msa=order\&depth=%ED%81%B4%EB%A0%88%EC%9E%84%EA%B3%B5%ED%86%B5\&path=calculateFO))\
  Both members and non-members use the same claim cost calculation inquiry API.

```
POST /v1/claim/common/claimCalculateCostFO 
```

### 3. Registering a Return Delivery Number <a href="#id-3" id="id-3"></a>

Retrieves and applies an available delivery number when submitting the claim.

* **Process New Delivery Number Assignment (**[🔗View API >](http://api.x2bee.com/content?msa=order\&depth=%ED%81%B4%EB%A0%88%EC%9E%84%EA%B3%B5%ED%86%B5\&path=getNewNumberedDeliNo))\
  Both members and non-members use the same delivery number assignment list inquiry API.

```
POST/v1/claim/common/getNewNumberedDeliNo 
```

### 4. Uploading Return Reason Images <a href="#id-4" id="id-4"></a>

For returns due to the company's fault, an image file must be attached and is uploaded to S3.

* **Process Image Upload (**[🔗View API >](http://api.x2bee.com/content?msa=order\&depth=%ED%81%B4%EB%A0%88%EC%9E%84%EA%B3%B5%ED%86%B5\&path=claimImgUpload))\
  Both members and non-members use the same image upload processing API.

```
POST/v1/claim/common/claimImgUpload 
```

### 5. Submitting the Return <a href="#id-5" id="id-5"></a>

Processes the submission of the product and order targeted for return.

\*If additional delivery fee payment is required due to the return, the merchant information inquiry API is used in common.

* **Accept Return (FO) (**[🔗View API >](http://api.x2bee.com/content?msa=order\&depth=%EC%A3%BC%EB%AC%B8%EB%B0%98%ED%92%88\&path=acceptReturnFO))\
  Both members and non-members use the same accept return (FO) API.

```
POST /v1/claim/return/acceptReturnFO 
```

### 6. View Return Detail History <a href="#id-6" id="id-6"></a>

Retrieves and displays detailed information such as the claimed product, refund/payment history, expected refund coupon, and delivery information.

* **View Claim Detail History (FO) (**[🔗View API >](http://api.x2bee.com/content?msa=order\&depth=%ED%81%B4%EB%A0%88%EC%9E%84%EA%B3%B5%ED%86%B5\&path=getClaimDetailsInfoFO))\
  Both members and non-members use the same claim detail history inquiry API.

```
POST /v1/claim/common/claimDetailsInfoFO 
```

### 7. Canceling a Return <a href="#id-7" id="id-7"></a>

Withdraws a completed return submission.

* **Withdraw Return (FO) (** [🔗View API >](http://api.x2bee.com/content?msa=order\&depth=%EC%A3%BC%EB%AC%B8%EB%B0%98%ED%92%88\&path=withdrawalReturnFO))\
  Both members and non-members use the same withdraw return (FO) API.

```
POST/v1/claim/return/withdrawalReturnFO
```