> For the complete documentation index, see [llms.txt](https://tech.x2bee.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://tech.x2bee.com/api-guide/api-guides-en/back-office/claim-bo/common-claim-api.md).

# Common Claim API

Provides the core functions required for order and claim operations. It efficiently handles additional payment/refund information, coupon usage/restoration information, delivery fee and benefit data, and information related to creating new delivery/pickup locations during order and claim processing. This API is used to look up return/exchange withdrawal targets in the BO.

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## Key Features

* **Provides Claim Processing Information**
  * Additional payment/refund amount information and refund method information
  * Coupon usage/restoration information
  * Return coupon usage list information
* **Provides Delivery Fee and Benefit Data**
  * Provides claim delivery fee and benefit data
* **Provides New Delivery/Pickup Location Creation Information**
  * Provides delivery number assignment information when creating a new delivery/pickup location during claim processing
* **Provides Detail Screen Information**
  * Provides detail screen information after claim processing
  * Provides order details, claim item information, refund/payment details, coupons pending refund, and delivery address information based on order number and claim number
* **Return/Exchange Withdrawal Target Inquiry**
  * Looks up return/exchange withdrawal targets in the BO (excludes gifts, applies to general products only)

## API Function List

<table><thead><tr><th width="125.666748046875">API</th><th width="363.888916015625">Description</th><th width="94.6666259765625">Server</th><th width="91.333251953125">Method</th><th>Notes</th></tr></thead><tbody><tr><td>Claim Cost Calculation Inquiry</td><td>Looks up the claim cost calculation.<br>Provides additional payment/refund amount information and refund method information for each claim task screen.<br>When processing claim tasks, provides DB-based additional cost and benefit information, additional payment/refund pending data creation information, and coupon usage/restoration information.</td><td>BO</td><td>POST</td><td><a href="https://apibo.x2bee.com/content?bo=claim&#x26;depth=%ED%81%B4%EB%A0%88%EC%9E%84%20%EA%B3%B5%ED%86%B5&#x26;path=claimCalculateCost">🔗View API ></a></td></tr><tr><td>Claim Detail Inquiry</td><td>Looks up claim detail information. Provides claim detail information corresponding to the requested order number and claim number. Provides order detail information, claim item information, refund/payment details, coupons pending refund, and delivery address information.</td><td>BO</td><td>POST</td><td><a href="https://apibo.x2bee.com/content?bo=claim&#x26;depth=%ED%81%B4%EB%A0%88%EC%9E%84%20%EA%B3%B5%ED%86%B5&#x26;path=claimDetailsInfo">🔗View API ></a></td></tr><tr><td>Delivery Number<br>Assignment List<br>Inquiry</td><td>Looks up the delivery number assignment list.</td><td>BO</td><td>POST</td><td><a href="https://apibo.x2bee.com/content?bo=claim&#x26;depth=%ED%81%B4%EB%A0%88%EC%9E%84%20%EA%B3%B5%ED%86%B5&#x26;path=getNewNumberedDeliNo">🔗View API ></a></td></tr><tr><td>Return/Exchange<br>Withdrawal Target<br>Inquiry</td><td>Looks up return/exchange withdrawal targets in the BO.<br>Excludes gifts; applies to general products only.</td><td>BO</td><td>POST</td><td><a href="https://apibo.x2bee.com/content?bo=claim&#x26;depth=%EC%A3%BC%EB%AC%B8%EA%B5%90%ED%99%98&#x26;path=getReturnExchangeCancelTargetInfo">🔗View API ></a></td></tr><tr><td>Claim Additional Payment Information Inquiry</td><td>Looks up the information required for additional claim payment. Looks up the list of available primary and secondary payment methods. If logged-in member information is present, available mileage information is also included in the secondary payment method list.</td><td>BO</td><td>POST</td><td></td></tr></tbody></table>

## Other Notes

* When filing or withdrawing a claim, the Claim Cost Calculation Inquiry is used to look up additional cost, benefit, and refund information; however, subsequent tasks that change the claim status (e.g., return completion) process the claim via the Claim Detail Inquiry.